Salesman Greg - Glenna
Greg showed us the Nissan Maxima, gave us a test drive & answered all our questions. Excellent with facts & we love our new car! We get comments wherever we go on how nice our car is! Super comfortable too!
Fast and easy car buying experience!! - D5484
Carmilo and Carlos were excellent in helping my parents buy their Nissan Rogue. Thank you so much! I would definitely recommend buying your next car at Rairdon's Nissan of Auburn!
Friendly and Helpful - Rebecca Coplin
Don and Dan R were very friendly and helpful in our purchase a new diesel truck. I would recommend these 2 to everybody. Go see them!!!
NV and Younker rock! - DRflo
NV and the folks at Younker Nissan made purchasing our Pathfinder a pleasure! NV immediately connected with us, listened to our needs as a family, and delivered our car from another dealership in no time. We'd had our Prius totaled in an accident and NV clearly went the extra distance to bring some sunshine to a tough weekend for us, both in getting the exact car we wanted and at an exceptional price. Since delivering our Pathfinder, named Rockitt, NV has answered any questions we've had quickly and with a good sense of humor. THe customer service at Younker, from financing to service is also top notch, and is hands down the best purchase we've had when purchasing a car. It's our second purchase with them and the "family" in their shop shows.
Not an ordinary car salesman - JOB GROSPE PANGILINAN
Got the legendary Mike Sodergren helping me with my car options. I was provided an undivided attention throughout the time I was there. Not an ordinary sales experience - in fact he was never a salesman to me. He listened more than talk and there I felt that my best interest is all he was focused on. Did I get what I went there for? No - he thought of giving me other possible options - and went home with a better car anchored on well informed decision.
Dan Rainard - johnsonbetsy
I would like to say he's an awesome salesman always right there when we need a new vehicle have bought 7 from Nissan. My daughter was there for service on her 2012 Altima Coupe Per usual Dan saw her and they started chatting. Dan has been our salesperson for many years, he is very friendly, personable, and seems to really care about his clients. My daughter shared she was having a baby and would be needing a car that was child friendly in the near future. They came to the conclusion that she could get into a lease vehicle for the beginning then decide if the Rogue Suv was the right fit. Can I say she love it now looking for the right car seat...
2017 Maxima - Glenna
Campbell Nissan gave us an amazing trade in on our Hyundai. We got a beautiful off white with black leather interior Maxima. Greg was a fantastic & informative salesman!
Great customer service - Eddie123
The dealership took very good care of me and my Nissan pickup which required a brake flush. Good job and I would recommend this dealership to my friends.
Happy with purchase - Jonsmith13
I had an outstanding experience buying a car from Tacoma Nissan with my salesman Mike. He got me the car I wanted with great financing and no hassles. He got me the best deal for my price range and my credit rating and I am very please with my new purchase. I will be referring all my Friends and family to your dealership and Mike specifically. Thanks again and two thumbs up!
Condescending and un-professional - thefsm
If you want to go to a dealership where you feel like you took a wrong turn and ended up in a sketchy neighborhood, then this is the dealership for you! Let me tell you my story.
Found a good deal on a CERTIFIED 2012 Nissan Leaf. Reached out to the dealership for more information and the initial contact went well. I asked about the Doc fee and if it was negotiable and the first person I was in contact with wasn't sure and had to ask. Since I knew by law it is negotiable I asked her to waive it. They came back and said they couldn't do that, so I asked them to take $150 off the car to cover the fee. This prompted a call from an initial manager whose exact words were "The Doc fee is a fee required by law". He proceeded to act like your average jerk of a sales person and got off the phone. I knew this was a sales tactic and a lie, so I sent them the legal information about the doc fees and how they work.
That is when I received a call from Jonathan Gross the General Manager. Jonathan "clarified" the previous manager's statement and proceeded to tell me the correct information. When I told him I was unhappy about being lied to and that I would have to put a negative review of the dealership he decided to drop the $150 off the car and made it extremely clear to me my review wouldn't matter since he could just "counter" the review.
Since he took the price of the car down, I decided to go in and give this dealership a shot. Immediately when I walked in it was obvious everyone knew about the conversation I had with Jonathan and they all had a negative view about my Fiance and I and it felt like all eyes were on us. Hoping it was just anxiety making it feel this way we proceeded to look at the car.
Surprise surprise, the car wasn't in the best of shape. It had scratches all over it and a dent on the passenger side that was about a foot long with a gouge taken out on both the door edges. Annoying to think a certified 2012 vehicle could be in this kind of condition, but hey it's used. Proceeded to take a test drive in the vehicle and found out it only has 10 out of 12 bars of battery life left. (Not charge, the actual long term battery life gauge). My conclusion was it was a used car that had been beaten up and abused by the previous owner.
I proceeded to go inside to Jonathan's office where he had three other workers hanging out. Specifically he asked me if I was satisfied with the car, to which my response was "No, it is not in the condition I expected it to be in. It has scratches all over it, a dent on the side, and the battery life on the vehicle is lower than expected". He responded in the most condescending manner possible "Well it's a used car" which caused the other workers to start giggling at us in the room. I ignored this and proceeded to ask about the warranty on the battery, to which Jonathan couldn't even lift a finger to check and see what the actual warranties on the vehicles were. He actively refused to look anything up about the vehicle, proceeded to tell me information I knew was wrong from doing my research earlier.
Looking through some of the negative comments on review sites, when people say the manager is “Manipulative” and “Not Trustworthy” they aren’t lying. The General manager of this dealership likes to retaliate by attacking and making you feel stupid. I look forward to seeing how they respond to this review and see if they try to “twist the truth” about what happened.
Great group of guys - Leslie L Scofield
The guys at the shop really helped me when no one else would. Made for a very pleasant visit. And I really love my car and have not had any problems with it
stole my food - Andrew Stevens
I came in on May 9th for an alignment, and changing tires, everything went well with that. As I was leaving I noticed my windows had lots dirt/ water spots so weren't cleaned properly, I feel they didn't clean the car at all, but didn't care enough to say anything, and just wanted to go on with the rest of my day. On my way home I noticed that my already open package of fig newtons was empty when it wasn't this morning I know it had around 4-5 left because I put them inside before coming for service. This may seem dumb, but I have type 1 diabetes and have them in the car if I need to raise my glucose levels. Kinda messed up paying $644, and having to stop by a gas station for something instead of using what I had already in the car because someone ate them. I used their contact us section on site and got no reply, they're probably too busy eating, and stealing stuff from cars.
Stay away from this unprofessionals - IMAD A JAWAD
Sales people will tell you lies A to Z, after buying the car from them, they called and scheduled a service appointment @ 7:30, while they do open @ 8:00.
Very very rediculs Experience, stay away from these people.
Excellent service! - Customer
Jesse and his manager Gary went above and beyond in their service level to us when we made our used car purchase. We recommend them highly in being both very competitive and great to work with! It's a competitive arena out there and it's so nice to give your business to a company and people who deserve it.
Terrible service - Barbs67
We spoke with a salesman who set us up to test drive a few trucks. We found childcare, drove two hours, and the guy did not have the truck waiting for us. In fact when he came back from "looking for the trucks" he let us know they were sold. Total jerk.
poor first impressions - need to no
Went looking to test drive a Nissan rouge, a nice older man came to help us that is where the fun begins. There was no information on any of the cars price od anything, when we asked the salesperson he dis not seem to know either, back and fourth he went looking for information that didn't even exist when we were finally able to test drive there was no fuel in the tank. Upon arrival a real shifty looking guy pushed aside the old man and tried to sell us something we didn't even want. Stay away high priced, high pressure, bad service.