Absolutely stress free and a pleasure - Jkieffer1969
After visiting another dealership over a couple of trips I visited Glendale and RW. It was a stress free environment who actually listened to what I was looking for and didn't try to sell me something I did not want. I hear the commercials on the radio in the afternoon and see the tv spots. The energy and fun environment that is shown in both is also at the dealership as well. The owner was visible as well which was comforting. Great service from the time I called to the time I signed the final paperwork. Can't say enough. Thank you the trip was well worth it.
Great Service and Friendly Helpful Staff - Christy2017
It was a pleasure working with Joe Vogt and the whole staff. Joe and Jordan were very knowledgeable about the vehicles that were being shown. We dealt mainly with Joe and I would say that although his job is, of course, to sell cars, we also felt he truly wanted us to be happy with our choice, the price paid and the entire experience. Sammonne was very helpful with getting our paperwork processed quickly. I would not hesitate to recommend Joe to any of my friends who are looking for a car.
Great visit - Nikkiski
it was a great experience. I have purchased a couple of cars from here. Quick and easy. Both the people we dealt with were great. I would highly recommend that everyone comes here
2017 Dodge Journey - Jennifer Coleman
Tex is definitely one of a kind. His appearance came across as kind of stern but he is a sweetheart. He answered all of my questions without any pressure to buy a car. Him and my mom both agreed that I should sleep on it and if I still wanted to make the purchase to call the next day. The Dodge Journey is navy blue which was the same color as my van. I am very content with my car purchase especially since this was my first time purchasing a new vehicle. In the future if I was going to get another vehicle it will definitely be a purchase that will be made with Tex.
Excellent experience! - Ksettlemyer79
Had an excellent experience all around with every department! Super happy with the vehicle and super happy with the dealership!! I will spread the word!
Vehicle Purchase - Tammy R Hill
Salesman John was knowledgeable and professional. Loan officer Larry was friendly, professional and fast. Would recommend dealership to family and friends. Good experience over all!
Great service - Jhartman01
Had a great experience buying my new vehicle from Royal gate in Columbia il. Rodney was my salesman and he was great. I was in and out in less than 2 hours.
New car purchase - Saulter,jo2017
My husband and I purchased a new Jeep Patriot. It was such a pleasant experience! The young salesman was courteous and helpful. He was clear in explaining the workings of the car as well. The finance officer was also helpful, explaining various finance options. The whole experience was done quickly and efficiently, with extremely competent and courteous staff.
Top Reviewed Specialists At This Dealership
Wonderful sales and service - Dartlady
Crown makes it so very easy to buy a car! Hassle free, pressure free, like talking to a friend. The whole sales team did everything they could to make the buying experience perfect. This is our 3rd new car purchase there and we will continue to return.
Awesome atmosphere - Jreavill
This was an in and out experience, no hassle!! Great staff made you feel at home and that you were family. I would definitely recommend Oliver C Joseph to all my friends and family. By the way I love love my new Jeep Wrangler!! Thank you Kreg and Harley!!
New Two Jeep Family - Golf Guy
Our plan was to trade one car but happily walked away with two. Great deals on both. Everyone stayed very late on a rainy Friday night to make these deals and work with us to meet our financing needs and find exactly the cars we were looking for. Would happily go back. Free oil changes for life is a great plus, as well.
Used Car Sales Manager
AWESOME !!!!! - moparornocar
One phone call to Perry, telling him what I was looking for and a couple days later we had a truck to start dealing on. My new Ram arrived at the dealer a little later than expected, but Perry and Wes stayed and made sure the truck was clean and ready for me to take home. Great experience. Thanks Perry Markum and Wes Monken !!!!!
great experience - truck fan and the misses
I purchased a new Dodge Ram from West Brothers Chrysler on Memorial Day. It was a great buying experience. I received a great deal on the new truck and a great deal on my trade in. I have to take the truck back to have some things switched over from my old truck. Due to the holiday the mechanics were off. I'm 64 years old and without a doubt this is one of the best experience I have had. There was no high pressure and worked very hard to make sure we were happy.
We were greated in the parking lot with a smile - Connie Purcell
We were greated in the parking lot with a smile. He was a real gentlemen and treated us like ladies. He touched on all the key point we wanted and at a reasonable price. He was excellent a really enjoy our time.
Great purchase - Veronica tuck
We needed a lightly used truck, and Tony found the perfect truck and made the process fun and easy. Will always shop at federico dodge.
Purchasing of my first car! - Paulamae85
I highly recommend Hosick motors if you're going to buy a new or used car. My experience was excellent! I bought my first car there last November and I am still highly satisfied! Bryan went above and beyond to make sure I walked out with my first car that day! I'm forever grateful!!
Great dealership, no pressure sales! - Shefele
Great people to work with, no sales pressure - highly recommend! Ask for Mike Gerber, he'll treat you right and get you a great deal.
Very Comfortable Experience - Donna
If you want honest enjoyable professionals, then Barreth is your best choice! I can't say enough about what a wonderful Jeep buying experience I had with Barreth.
Integrity of Owner - simplyrita
We have purchased vehicles from a Rodney Menard for thirty one years. The reason, he continues to have the best deals, best customer service, automotive service and the man is honest. Nice plus, everyone there is polite.
We will always refer to Menard Auto, no comparison.
Love this place! - Sherryk1968
We were debating on if we wanted a new or used truck, looked at new, then went over to the used section. A salesman came out, told him what we were looking for, he went back in to see if the other location had what we wanted. We told him we decided to go with new, instead of just saying thanks and leaving us, he personally walked us into the new office and introduced us to Dave. Dave was wonderful, very laid back, not at all pushy or "slimy salesman-y". The whole process was enjoyable, from the first salesman, to Dave, through Jennifer the finance officer. Will definitely be returning for our next vehicle purchase.
Bad customer service after purchase - Barb
Paid car off early, entitled to partial refunder of gap ins. 7 phone calls over 7 weeks, even to Mr. Sinclair
Can't get refund, hardly any calls back. Now filing with BBB
Worst Car Buying Experience Ever - Jeepbuyer
Went and negotiated a purchase of a new 2017 wrangler unlimited. Sales staff assured me they were the best with customer service and staff, even spoke negatively of competitors reassuring they were the best choice.
After negotiating a deal to buy it, they only THEN disclosed hail damage but agreed to fix it. As soon as they were paid (cash for the deal) the customer service is astonishingly terrible. They completely disregard customer service when repairing hail damage THEY DID NOT DISSCLOSE UNTIL AFTER I AGREED TO BUY THE CAR.
The second time back at the dealership was to fix the doors because water is leaking into the floorboards of the brand new car. I was met with equally disgusting and unprofessional servicemen and unacceptable behavior.
These people do not care about anything but the sale and lie about their customer service and almost everything else. Do not take the risk of having the same experience as me, buy somewhere else. There are plenty of options.
Customers are an unwanted intrusion.. - Surprised and Astonished
The service staff is generally courteous, but seem to be hamstrung by antiquated systems and indifferent management. While waiting for my car to be released to me after being repaired the previous day, I went onto the show room floor looking to trade in my older Jeep on a new Grand Cherokee Limited. There were four sales people on the floor, huddled around a counter discussing what to order for lunch from a take out menu. I was on the floor for 15 minutes, tried to make eye contact several times as I stood patiently near by. I was the only customer, clearly waiting to talk to someone about buying a car. I was ignored to the point that I began to wonder how long I could stand there, a mere 3 feet away without being noticed. I gave up after 15 minutes and left the dealership, never to return. Two days later, I bought a Grand Cherokee from a dealer 20 miles away. They gave me a fair deal, appreciated my business, treated me with respect and the entire transaction took less time than it took to pick up my car from the service department at Century - the day after the repairs had been completed! Don't waste your time in Wentzville if you're looking to buy or service a Jeep or Dodge. This place won't be around long under current management.
I found this dealer on the internet and gave them a call... - tslattery
I found this dealer on the internet and gave them a call expecting the same story about how great the car is and I better hurry. However, when I called I spoke with Tom Gillum and was amazed at the low sales pressure and his straight forward honesty. I drove over two hours to this dealership and found the car just as he described. All the personnel working there were very friendly and honest and NO GAMES with the general manager. I was so impressed that I wanted to get the word out that there are honest dealers still out there. You can take them for their word on the phone or in person. Their pricing is very reasonable and they are great to deal with. Never thought I would give a car dealer a good review, but I was impressed!
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