Above and Beyond - jaymart14
My wife and I saw a used car online that we really wanted to look at. Come to find out, it wasn't even finished being cleaned up from the trade-in. Even so, instead of turning us away, they went and got the vehicle from the garage it was being cleaned at. We went on the test drive and enjoyed it. As we waited another few days for the car to become ready to buy, the mechanics noticed an issue with the engine. We got a call right away from Hana and she explained the situation. We really appreciated how open and honest she was. To avoid buying a car that wasn't right for us, they went and found another option for us, comparable to the first. We loved this car even more. We couldn't have been more pleased with the service provided by Hana and the others at the dealership. We look forward to many years in our car.
Excellent experience with Larry and Rosenthal Acura - Rosenthal Acura
We purchased an Acura ILXfrom Rosenthal Acura over the holidays. It was a wonderful experience and we got a great deal from Larry Pinto. This was our second Acura purchase from Larry at Rosenthal and similar to our first purchase, this experience was also a smooth process. Thanks Larry and Rosenthal
Radley Acura is the best Acura dealership in town! - sanita.simons
If you are looking for a professional and honest dealership, visit Radley Acura. I had an exceptional experience. Nader was an excellent salesman!
Acura Owner of 7 years
They don't respect your time or your car! - Michelle Q
While the buying experience of my RDX with Jereis at Karen Radley went well. I cannot say the same for my experience with the service department. They do not respect their customers or the cars they work on. This experience has been incredibly frustrating, and by far the worst experience we have ever had at any dealership. The service department seems to have no respect for the cars that they work on and it seems beyond their reach to put on simple accessories in a manner that they look like they came from a factory. They showed no respect for their customer’s time. Initially, we were told that the installation would be a 30 minute job. After multiple instances of improperly installed accessories and damage to our vehicle, the entire ordeal ended up being a week long process with multiple visits to the dealership, resulting in missed prior commitments and time off work.
In the end all we did was pay them to torture us. We are out the money for a job they did not complete, our time and have a car that looks worse than when we took it in. We will never be going back. Being the first Acura that we have bought, we certainly hope that this is not the Acura standard and wondering if we should switch back to Toyota!
Pleasantly unexpected - 2Ztewstew
Jake and Marvin were so nice. They moved 4 or 5 cars so I could test drive a beautiful TSX. Even after I told Jake I wasn't buying a car for at least 12 months because of my credit! So professional!