Easy first new car purchase! - Woolard
Although they were busy on a holiday they didn't let on to be stressed and we weren't attacked by desperate sales people before the door closed. Preston Hill was our sales guy and he was so patient, polite and not pushy at all. He didn't trash other makes of cars or give false information to deter us from other makes (Unfortunately we experienced that elsewhere). He was sincerely appreciative for our business and that goes along way! The only reason we gave 4 stars instead of 5 was because we didn't like being surprised with the service contract and extended warranty once in the financing office when we thought everything was done but signatures. We were told now or never and the cost was over 4k for both. That's not an impulsive amount of money to spend in our household. After asking, we were told we could cancel if we changed our mind so we took it so we could actually think about it for a few days. Still deciding on that value but as for the car and Preston we are super pleased!
Excellent experience with Larry and Rosenthal Acura - Rosenthal Acura
We purchased an Acura ILXfrom Rosenthal Acura over the holidays. It was a wonderful experience and we got a great deal from Larry Pinto. This was our second Acura purchase from Larry at Rosenthal and similar to our first purchase, this experience was also a smooth process. Thanks Larry and Rosenthal
Gets The Job Done - GoGoGadgetWonderChick
I am a long time fan of Radley Acura. I am on Acura number 3. I absolutely love the service manager Fernando De La Rivera. If not for him I would probably have not bought Acura 2 or Acura 3. He is the epitome of Acura sales, service and Customer Service. There are many other places I could go but I come there because I am treated with respect and I appreciate that.
?The pickup portion when purchasing my new vehicle could be improved upon. My sales guy Akmed Mansaray was not available after I spoke with him and told him I was coming to pick up my vehicle. He did not call and check to see how I was doing after pick up and I basically walked out and loaded my car on my own. I would have the dealership do a better job with the pickup. I also did not receive a complimentary Acura key chain as in years past.... The delivery needs work.?
Great staff, very professional, knowledgeable, respectful. - webslave
A truly outstanding organization, with professional, knowledgeable and respectful staff, willing to make the buying process stress free. I experienced great service and professional help all through the buying process. I felt quite comfortable communicating with those I met and to other personnel I was introduced to. The sale consultant Melvin Cygan and Jose Cabrera were always willing to assist my requests and provided the assistance I needed. Thank you Melvin for the prep work on the 2017 Acura MDX. Thanks to Jose for the quick response in providing me with the "bottom-line" sales purchase price for me to make my final decision in buying my now 2017 Acura MDX-Advanced and Entertainment model. I truly believe that this model Acura out-class any competitors in its class. I do recommend this dealership if you are ready for a new ride.
Pleasantly unexpected - 2Ztewstew
Jake and Marvin were so nice. They moved 4 or 5 cars so I could test drive a beautiful TSX. Even after I told Jake I wasn't buying a car for at least 12 months because of my credit! So professional!