Thanks, Andre - Michael Kaercher
I want to leave positive feedback for Andre. I brought in a car with several issues including a recall. Andre went above and beyond to take care of me and get me a way home. He was courteous, professional, and pleasant. I cannot speak highly enough of my experience with him. His service has gone a long way to mending my relationship with this dealership--a relationship that had broken down and become rather disappointing.
I rated the dealership as 5 stars because i did not want a review of this associate to be tainted, and I could not review Andre without reviewing the dealership. However, my overall experience with this dealership has been quite poor and I would not recommend, though this experience has helped
Excellent Abarth purchase negotiated via email... - mlb
Recently purchased a 2015 Abarth. Since I lived hours away, I had to search inventory, deal on purchase price and trade-in all via email. This was the first time I actually worked a trade-in deal through email. I worked with Silva and he was excellent - friendly, straightforward and very responsive. He was also trustworthy as the deal he gave me (both new car price and trade-in) via email was already written up when I arrived. All I needed to do was test drive and sign paperwork. We were in and out in under an hour. The Abarth's they had in stock were really well chosen. The options included really personalized the cars and they were careful not to add superfluous details that inflate the cost. I would highly recommend Fiat of Alexandria and especially Silva. He is knowledgeable and easy to deal with; both in person and especially via email. Dino the new GM was also a pleasure to deal with in this purchase.
Joann Cole - Jeep lover
Simply awesome! Joann worked with me to purchase back my 2014 Jeep Cherokee on Saturday. Her professional, customer service approach was totally focused on helping me manage a quick sale with no hassles or haggling. She worked with me to complete the process by noon on Sunday. Totally satisfied with the dealership and its full cycle support!!!
Good experience - Ameka
MY overall experience was very positive.. I definitely plan on coming back when work needs to be done on my vehicle.. Honestly no complaints.. was happy.