Painless - RubixCube
I brought in my Fiat Abarth for routine maintenance, dashboard lights out and a front end check. Service went well. I'll be coming back even though I live in Upper Marlboro.
Excellent Abarth purchase negotiated via email... - mlb
Recently purchased a 2015 Abarth. Since I lived hours away, I had to search inventory, deal on purchase price and trade-in all via email. This was the first time I actually worked a trade-in deal through email. I worked with Silva and he was excellent - friendly, straightforward and very responsive. He was also trustworthy as the deal he gave me (both new car price and trade-in) via email was already written up when I arrived. All I needed to do was test drive and sign paperwork. We were in and out in under an hour. The Abarth's they had in stock were really well chosen. The options included really personalized the cars and they were careful not to add superfluous details that inflate the cost. I would highly recommend Fiat of Alexandria and especially Silva. He is knowledgeable and easy to deal with; both in person and especially via email. Dino the new GM was also a pleasure to deal with in this purchase.
Joann Cole - Jeep lover
Simply awesome! Joann worked with me to purchase back my 2014 Jeep Cherokee on Saturday. Her professional, customer service approach was totally focused on helping me manage a quick sale with no hassles or haggling. She worked with me to complete the process by noon on Sunday. Totally satisfied with the dealership and its full cycle support!!!
Unscheduled visit - Teri
The "generic warning light" came on as I was driving. I was much closer to the dealership than home, so I went there. Turned out to be just a DRL bulb out, nothing catastrophic. I was due for an oil change and they fit that in too while I was there. I would recommend making an appointment, but they were very accommodating. Comfortable waiting lounge with wifi and coffee.