Professional, Friendly, & Fast - RedFitGirl
My service advisor was Mike Parker. He was extremely helpful and friendly. I've had him twice so far and each experience has been pleasant. I would highly recommend Mike as your service advisor as well as Herson's Honda overall. Thank you!
Purchased CRV with Mark Davis - Cristina Martinez de Andino
Straight forward and easy to work with. We were quoted a price over email, and Mark honored the price when we arrived at the dealership.
Great Experience - Vh1995
I had a great experience purchasing from Honda College Park. Sam was very helpful and everyone worked with me to make sure I got the car I wanted .
New car and service - Happy Customer
I can not express how wonderful this dealership is!!😀😀 I absolutely love Robyn Stroud in service she is very friendly and knowledgeable. She was the reason I chose to shop at Waldorf Honda for my new Honda. I was not disappointed at all, Greg Smith and Stormy Workmen were exceptional they both were easy to work with. Greg took a lot of time explaining and making us comfortable with all the new technology in the car. THANKS GUYS !!!
Mrs. Johnson 😍
Beautiful car, great price, excellent service - eapdr
I recently contacted Hendrick Honda online about a 2017 Civic EXT and was immediately pleased they gave me the option of communicating via text message. When I arrived at the dealership Dennis was available right away. He was very friendly and a pleasure to work with. I'm not an impulse buyer and throughout the two weeks following my initial visit, Dennis continued to help me through text with every question and request I had. I really like that he uses emojis when he texts. It made the experience more personal, especially because I bugged him so much. He was very patient and friendly. We agreed on an outstanding price, lower than I could get any other local Honda dealership to go. When I finally returned to finalize the purchase, Dennis wasn't there (which made me sad) but I then had the pleasure of working with Oscar! Dennis had left Oscar all my details and the keys to the cars in the two colors I was deciding between. Oscar was just as helpful and friendly as Dennis. Just like working with Dennis, Oscar made me feel personally taken care of. I liked that Oscar told me a little about himself in response to what he was learning about me. When it was time for me to move to financing to work with the lovely Anthony, Oscar stuck around while Anthony and I went through all the paperwork. Anthony was a pleasure to work with and made the boring paperwork less boring by making conversation, again making the experience more personal. I am also very pleased with the interest rate Anthony was able to get me; it was lower than I had expected! We finally finished up around eleven at night (I arrived pretty late) and Oscar was there waiting to personally give me the keys to my new car. Because it was so late, he and I agreed I would return for him to show me how to use all the fancy technology. I felt really bad I kept Oscar and Anthony so late, but neither of them made me feel like the pain in the neck I was. I would endlessly recommend Hendrick Honda to anyone looking to buy a Honda (especially because I had a TERRIBLE experience at Fairfax Honda, DO NOT GO THERE). Thank you to Dennis, Oscar, and Anthony!
Very friendly ,helpful. and knowledgeable Dealership - Crv Cathy 225
I have been a Honda owner since 1992 but my first purchase from Hagerstown Honda very friendly
Jason Smith our salesman was very knowledgeable and understanding with us explaining all the
New technologies for us. We enjoyed working with him very much.
Amazing experience at Sheehy Honda Alexandria - Emilyparada
I recently bought a 2017 Honda Civic and keep in mind that this is my first new car purchase. I didn't know anything about purchasing a car or even what leasing a car meant. Edwin helped me out every single step of the way and he made sure that everything was in my best interest. Edwin went above and beyond with helping me and I could not have asked for a better experience. Many of my friends and family members are looking for a new car or to trade in their car and I will absolutely be recommending them to visit Edwin at Sheehy Honda Alexandria for their car shopping experience. I'm in love with my new Honda Civic and I know for a fact that I made the right deicision.
Good experience - Daisy
Great service. Employee kept me informed what was going on with my car, recommended service, applied a discount on services, and had me out in a short time.
Kwame best customer service and professionalism - TGEARHART
Criswell Honda Germantown was the best dealer and service I had in a long time. We started looking for a car early January but since we had no credit history it was challenging to get approval the sales consultant Kwame Odum was a key person to make this dream come true. Since We sent a request online to check a car Kwame was very honest with us and explain us everything that we needed to do in order to have better chances on getting approval.A month later we returned to visit Kwame and he was professional and showed us several cars within our budge. We fell in love with 2015 Hyundai Elantra and Kwame took us for a test drive and we decided to move forward with the purchase. I have no words to describe how Kwame and Victor(Financial Manager) went above and beyond to ensure our satisfaction since the begging. I would like to Thank Kwame for you patience and professionalism, helping me and my family to walk out with our dream car. Criswell team will make sure that you find the best deal within your budge and I'm so happy for choosing Criswell and Kwame to help us along this process. Thank you all!!!
The Best Car Buying Experience. Ever. - Scott and Denise Bennett
We stopped in to look at the new 2017 Honda CR-V. Ken Williams met us and went over each model in the line in detail. We decided on a vehicle, Ken and the management team got to the price I was looking for, and we drove home in a beautiful CR-V AWD Touring!
Best Purchasing Experience I've had at a Dealership - Hoshi1
My purchasing experience with Pohanka Honda of Fredericksburg VA was great! None of the sales or finance people were pushy and all were extremely helpful with my purchase. They even went above and beyond to set up the vehicle with initial Honda Sensing features and the audio features I would need. Shawn Bennett was excellent at reviewing all the features in my vehicle with me and even went out of his way to help me see up the garage door opener. Alexandra Seaman was also awesome in taking me on numerous different test drives to help me settle on the vehicle right for me. Kingsley Kwakye was also excellent at finalizing a deal I was happy with.
Great service - OldAl
Can't thank justin enough for making my car buying experience as easy as possible. Process was easy friendly and most importantly quick. Thanks again.
Excellent experience for 1st time car buyer - Bluecivicguy89
I have been in the hunt for a new 2017 Honda Civic LX for the past year. After saving enough money, all I had to do was find the right time to buy. I contacted Bill Page Honda through a cars.com advertisement. I was contacted by senior sales representative David Ighrayeb. I told David what I wanted. In order to purchase a car from Bill Page, I needed to pay a certain price OTD. David gave me a great price OTD. He was very helpful over email, more helpful over the phone and even better in person. David was kind, nice, helpful, knowledgeable, friendly and best of all, not pushy. I was amazed by how good David was. Also, the finance guy, Peter G. Eliopoulos, was amazing as well. He did explain the extended warranty as part of his job (i declined), but he wasnt pushy. I appreciated that. He also got the paper work done in a thorough and timely matter.
Thank you David. Thank you Peter. Thank you Bill Page Honda for such a wonderful car buying experience.
EXCELLENT CUSTOMER SERVICE - Elsweta
I was super satisfied with service that I received from Shockley Honda. Gary Brooks was my Sale Consultant and he did a great job in helping me choose a car that was in my price range. He was very patient and wait for me to make up my mind. He also call to check up and see how my car was and everything was going well. Gary also have me take a picture with him. I would recommend him to anyone.
History of great service continues! - C.Maus
I have purchased four cars from this dealership, the first one back in the '90s, three of them used and one brand new. I have always received excellent customer service from both the sales and the service staff.
Stan Gans and Erick Alvarez worked together seamlessly with me on the purchase of a new Accord EX-L. They were both personable, not pushy in the least, and clearly wanted me to get a deal with which I would be happy. I have worked with Mr. Gans (a very senior member of the sales staff) before, so I expected and received kind, excellent service from him. Mr. Alvarez is a fairly new member of the sales team. He is very earnest and brings a fresh enthusiasm to his work with customers. I enjoyed working with both these gentlemen. In addition, Anthony Oman is the manager with whom I did all the final paper work. He was very pleasant and clear in explaining the contract and my options for warranties. I felt no pressure from him to purchase any add-ons that were not of interest to me.
I recommend this team without reservation...they are a good and trust-worthy group!
4th Honda from here!!! - toomacmac
Just purchased our 4th Honda from this Bowie location and two other family members have also purchased a Honda from there. We worked with Ifiok Umoh on this purchase and he arranged an excellent price on BOTH our Honda trade in as well as the new Honda HRV we purchased. As part of the customer focused process, Ifiok took the time to explain to my wife and I ALL the features of our new HRV; he demonstrated how to use the technology (lane watch and the ability to use voice commands are great), synced the phones, and went over the users guide, and the personalized settings for the vehicle. Ifiok also urged us to contact him with any questions we had or to stop by and see him for any remedial training we needed to enjoy all the features on our HRV. The managers on duty Glenn and Rick took the time to come over and thank us for our purchase, the entire process was completed in a timely manner and Jamar lined up all of the paper work for us to sign and quickly get on our way. Should also note if you need service on your Honda see the great folks in the service department. They offer evening hours for service which works best for us and Mohamed Jalloh and his colleagues have taken great care of our Honda maintenance needs and questions. Looking for Honda Sales or Service ... see DARCARS Honda in Bowie!!!
Excellent dealership.....superb sales staff - george123
What an excellent salesperson! If you go to this dealership, please see Khalid Janah. You won't go wrong and he will work for you and go that extra mile. Though I did not buy a Honda, I may still buy one, but need to explore other options that fit my needs.
I visited this dealership three times while looking and all three he was more than willing to assist in whatever way necessary. We corresponded via email and text. I requested to not receive a phone call and he honored that. Most dealerships, call constantly and try to get you to come in as often as possible. Khalid is very laid back and knew he'd score more points by casually letting me contact him. This is much to my preference and I appreciate that.
Khalid knows, should I ultimately decide on a Honda that I will return to his dealership first to make the offer and make it worthwhile for me in returning.
Again, Khalid is a great salesperson. Ask for him when you arrive, you won't regret it!
Continue to Return for Service - Chip
Under normal circumstances I would not travel 20+ miles to have service performed after a new vehicle is beyond warranty. But, because of the complete service dept at Miller Honda(and especially Amy, over the years) we even come back for oil changes. That now is approaching 10 yrs with our 2008 Honda Pilot which is serving us extremely well - Thank you !!!
Poor Service, Worse Sales - hondadriver
Bought vehicle back in September and had a bad experience with the sales department both in demeanor of sales person (Jim) and sales manager (Freddie) but they also gave me a vehicle with a known defect. (front passenger door actuator broken) that makes a loud "shuddering" noise trying to lock the door every time I lock the door. Leading me to their poor service department which has tried to fix it, and did not succeed - tried to take it back to get fixed and was told technician was out on vacation and no one else could handle it and I would have to wait a week.
Additionally frustrating - even though I came in with a pre-approved loan from my bank the finance manager ran my credit against several other banks causing my credit score to be negatively affected.
Overall - very bad - would not recommend, and wish I had not gone there in the first place.
Best Pricing - Jeannette
I purchased a 2017 HR-V from TJ Troutman this past Saturday. He emailed me pricing earlier in the week that beat all other Honda dealerships. He reminded me of our appointment via text and a follow up call, which was very convenient. He is honest, knowledgeable and patient. He was attentive without being pushy. TJ answered all of my questions and didn't make me feel rushed. I highly recommend buying vehicle from TJ.
Total lack of follow up - MarkM
Visited the dealership to look at a certified Honda. The salesperson spent more time asking me for a job so they could leave the dealership life than they did trying to answer my questions about the car I was interested. We decided the car we were looking at was not for us and left.
Contacted the dealership days later asking if another car that was on their webpage was still in stock. Used the on line contact form and never received any email or call.
Contacted the dealership the next day by live chat and by their email still trying to see if the car we see on line is still in stock so we can get off of work early and go look at it and still no reply at all.
So here I am trying to buy a car at this dealership and they just don't have any urgency. The live chat is a joke, they just take your info and say a representative will contact you but that never happened. They would not answer my question if the car I was looking at on their website was in stock, they would only say someone would contact me.
So sad that this is the experience and you have to beg to try and buy a car.
A little rocky at first but turned out excellent!! - Brittney C.
I originally went in and picked out a car that I wanted but didn't have all of my ducks in a row (my fault) and the car was sold before I returned with all of my paperwork. I was obviously really upset (b/c in my mind that was my dream car) BUT the following day, I spoke with the manager Tanya about what happened and she made it her business to find me the car that I wanted, AND for the price of the car that I originally picked out. I've only had my car for about 48hrs (If that) but I am extremely happy with the customer service there and their ability to help turn my not-so-great experience into a wonderful one. I will definitely be seeing you guys for all of my servicing needs!