Rose is awesome! - laurarenea
I had some funny noises coming from under my car which I noted when I booked my appointment. Rose greeted me when I arrived and let me know that due to the rain it would be hard to detect in a test drive, so she offered an alternative and very feasible solution. The mechanics were able to resolve the issue and repair my car in a timely manner, and not too costly. Rose was professional and considerate. I am happy to have had her help me out. She is a keeper!
Wonderful Buying Cruize at Honda Landmark - Honda
The sales person is knowledgable, cool, helpful, and covering all grey areas of the transaction. I was assisted from the beginning up to the end of the deal. This "sale" was not finalize in one sitting because one of the signatories was not 100% decided if we will continue or stop the deal but jay "assistance" stays cool. Jay Bhanot is a real asset in Landmark Honda dealership.
A Woderful Team! - foreverdrury
I gave 5 stars because everyone truly listens to what you want in a vehicle and does everything possible to make it happen. Everyone was so patient and understanding they were a blast to work with!
Exceptional and proffessional car buying experience - FMedawar
I was in the market for a new vehicle and after dealing with Ahmed Messaoudi at Koons Honda on a 2016 Honda Pilot last year with excellent service level and as i knew he was currently at Hendrick Honda, i decided to visit him and see what the Honda brand has to offer as i had my eye on a civic after reviewing it. Ahmed's welcome was exceptional and the at most professional in all regards. He made me feel at ease and he knew the product exceptionally well and helped me make my decision on the 2017 civic touring that i purchased last night 4-25-17. Ahmed is a breath of fresh air and shows no pressure during the deal rather than guide you through it. he gave me the option to test drive the Civic and the CR-V to compare and help me make my decision. he worked with me on finding the right color and package combination on a touring Civic in which he went to another dealer to bring it for me. I felt well taken care of and the deal went super smooth and in addition the finance manager Moises Urcuyo kept that level of service in the finance office and was super professional as well. You should be proud to have such great sales and finance professionals on your team and because of them both, i will be sending all family and friends that may be in the market for a new Honda to see them both and buy from Hendrick Honda.
Best salesman ever! - Mariah Person
Earl made my experience so great! Super patient, and reliable! He did not leave the dealership until he got me my car! 2017 Honda civic yeaaaa! 🚗💨👏👍 I recommend him to any and everybody! Go Earl!
Excellent Service from College Park Honda - Pawanjeet Kaur
I just graduated from law school and needless to say, I was on a strict budget for a new car. I really appreciated that they negotiated logically and did not engage in fruitless mind games. They were to the point and offered their honest opinion. The sales person was warm and helpful. Overall, I made a great purchase at their dealership, and will definitely recommend others to visit this dealership as well.
Always a great experice - gregorymrauch
I have 3 Hondas and have each of them serviced at Koons. The oldest is a high mileage 2004 which is running great. With the older car, obviously issues come up. I always feel like I'm being treated fairly and honestly - and I have never had to come back for the same repair twice.
Kwame is awesome and excellent - Daniel
Before I came to meet Kwame at Criswell dealership, I already test drove two 2017 CRV new cars and was almost ready to sign the paperwork with another dealership. When I arrived at Criswell, Kwame invited me to test drive the new CRV again which he already washed and parked in the driveway. During the drive, Kwame told me every function and feature on this new car. Some of function and feature I even did not know even if I have driven twice. Obviously, the other salemen didn't explain to me. Kwame is so detailed on everything and so patient to answer all of my questions. His expertise on Honda cars and excellent service earned my business and my respect. I had a happy car buying experience in the Criswell. Last, I just like to say: Kwame, I appreciate your service and thank you so much.
Gregg Smith is the best - Tramainebell
On May 2nd I bought my first car and thanks to Gregg Smith it was a breeze and very easy. Gregg made me feel very comfortable and didn't rush me into a car like most dealers do and did prior to me meeting him at Waldorf Honda, I love my new 2017 Honda Civic and I have no one to thank but Gregg for showing me this car that I was overlooking.
good service - dona1
Very friendly and professional services.
He was very helpful and knowledgeable.
I will recommend their services to my friends and co-workers.
thank you very much!
Above and Beyond! - Ruthie Miller
I purchased my certified used 2014 Honda Civic about a month ago and couldn't be more pleased and satisfied with both the car and the people at Pohanka Honda of Fredericksburg. My salesman, Mitch was friendly and very helpful and there was no pressure to buy. He was knowledgeable and explained everything very well. The sales manager, Kingsley was super friendly and very easy to talk to and my negotiations were met in full. I got my vehicle for a great price! My finance guy was Matt Carpenter and I got excellent care from him as well. I loved the fact that he was always smiling. It's funny how little things like that can just make your day! Today, I spoke with Brady in the service department with a million and one questions. He was very friendly and answered the phone with great enthusiasm...what a great start! Brady was very patient with me while I asked my plethora of questions. He answered every one of them with great knowledge. I am extremely pleased with Pohanka Honda of Fredericksburg and would highly recommend them.
Just one more little tid bit for anyone looking for a great car. I recently traveled around 600 miles and got a gas mileage of 42.2 mpg! EXCELLENT!
Great service and price. Alfonso has been very helpful - Giancarlo
I bought 2 cars with Alfonso and experienced great service. He is great and has given me support on the phone even beyond business hours.
Easy decision - JohnE
I don't live in the Chantilly area, so purchased my Fit mostly via email. Contacted Justin through their website, and he was aggressive and convincing and made the purchase an easy decision to buy from Chantilly. Justin is professional and thorough. No complaints.
Excellent Customer Service - Arrow43
As a first time car buyer, the process of researching dealerships and cars can be a bit tricky. As a Frederick native I knew that Shockley Honda was the place to go. Considering they are voted the #1 car dealer in Frederick, I can tell why. After visiting other dealerships in the area, the customer service and overall atmosphere at Shockley was very inviting and never pushy, and the same can't be said for other dealerships. Alex Ferguson was the salesman my wife and I met with, and he was great. I knew exactly what car I wanted to look at and he was eager to help me. Alex was never pushy and made my first time car buying experience as easy as possible. I closed the deal that day on my new 2017 Honda Civic Coupe and I couldn't have been happier. My wife and I then met with Justin Todd within the finance department, who made the process as pain free as possible. Again, he was never pushy and extremely friendly. After the process was over, Alex even showed me how everything worked inside my new car, and even paired my phone and input a few numbers into the phonebook. I would highly recommend Shockley Honda, and specifically Alex Ferguson to take care of you. I look forward to coming back and using Shockley Honda in the future.
Awesome Experience! - O. Bryant
I had a wonderful experience in my trade in and purchase of my new car.
I started with Jesse Colunga who contacted me right away. I was not able to visit that same day. Jesse was not available the following day but had Henry to assist me.
Henry was awesome, pleasant, friendly, easy to work with, not to mention patient. Henry along with management and Chris in finance worked with me and my busy schedule.
Im loving my car and would recommend Fairfax Honda and Henry to family and friends.
Very positive car buying experience - MAAC
My husband and I were buying a car for our college-aged daughter to use. We never have owned a Honda before but the 2017 CRV got great reviews, so we decided to check it out. We rode up on our bikes, and David Monash was right there to greet us and help us look at various CRVs. David was good at listening to what we wanted and why, and showed us several CRVs, including some 2016 models that were lower in price but had most of the things we wanted in a car. David was very straightforward about what was or was not possible for pricing, and was willing to work with us to find the exact color combination and 2017 model we ultimately decided on. David is very focused on the customer, is very professional, friendly and made the process a pleasant one. We would not hesitate to work with him again. And so far, we love the new car!
Happy Wife, Happy Life - Bostonian
I had my wife take my Honda Accord for an oil change after enough discussions on why I couldn't and how she doesn't like to go to the dealership(s) for service on our cars. Well, Brian made the difference. He gave an estimate on the time it would take, updated her during the service and had the service completed BEFORE she thought it would be done. She was happy driving the card back. Well done Tysons Honda and Brian.
Easy, fun, and friendly! - John DC
We were very pleased with our experience with DarCars Honda in Bowie and especially with our salesman Mike Murphy. Mike reached out to us via email in response to a web query we placed online and was responsive, easy to work with, and helpful throughout the process of identifying and selecting a car (all online). When we found the right car, Mike met us at the dealership, walked us through the car and all of it's features, and offered us advice that we found to be extremely useful. After a test drive, we were sold. The negotiation process was fair and straightforward, and ultimately we were very satisfied with our purchase from DarCars and our excellent salesman Mike Murphy. We could not recommend Mike highly enough and will pass along his name to our family and friends who will purchase Honda's in the future!
Thanks for everything! - Essence Fusco
i am a 22 year college girl making my way into the real world now and was finding it pretty impossible to even get a decent car. after a month a searching and applying places i finally got a car! not just any car either, i got an awesome acura tsx to suit my luxurious taste all thanks to Shea & Dave at Miller Honda! Shea was phenomenal with working with my champagne taste on a beer budget (haha)! He got me in my dream car that i was literally searching for over and over. & Dave is the man with many blessings, he hooked me up with awesome prices and great LIFETIME WARRANTIES. if your'e buying a pre owned car for yourself or kids or even a brand spankin new car i HIGHLY recommend you going to see these guys, i promise you you wont be sorry. these guys know what they're doing and are truly there to help.
Poor Service, Worse Sales - hondadriver
Bought vehicle back in September and had a bad experience with the sales department both in demeanor of sales person (Jim) and sales manager (Freddie) but they also gave me a vehicle with a known defect. (front passenger door actuator broken) that makes a loud "shuddering" noise trying to lock the door every time I lock the door. Leading me to their poor service department which has tried to fix it, and did not succeed - tried to take it back to get fixed and was told technician was out on vacation and no one else could handle it and I would have to wait a week.
Additionally frustrating - even though I came in with a pre-approved loan from my bank the finance manager ran my credit against several other banks causing my credit score to be negatively affected.
Overall - very bad - would not recommend, and wish I had not gone there in the first place.
Best Pricing - Jeannette
I purchased a 2017 HR-V from TJ Troutman this past Saturday. He emailed me pricing earlier in the week that beat all other Honda dealerships. He reminded me of our appointment via text and a follow up call, which was very convenient. He is honest, knowledgeable and patient. He was attentive without being pushy. TJ answered all of my questions and didn't make me feel rushed. I highly recommend buying vehicle from TJ.
Very attentive service. - agarrido081
After negotiating with them for a few hours we were able to reach a fair price for a new Civic Hatchback while giving me a good deal for my trade in. Azim was an excellent sales representative and went above and beyond the call of duty to make sure all my needs were met at the dealership. I genuine person who cared about what you wanted in car. I strongly recommend if you're looking for a new car and are ready to deal to contact Azim at the dealership. He will fight for you to get you the best price.
Great Dealership - Vpgf
It's a beautiful facility and the staff was helpful. I needed a new tire and they took care of it fast and I like the free car wash
Senior Sales and Leasing Consultant