Great service, fantastic negotiation for a fabulous car! - tsmccartan
I was searching around for a specific car for several months. Searching all over the country, looking at web sites, emailing dealers, etc. But when it came down to it, the best dealer was in my own backyard in Maryland. I negotiated the base deal, came in and had a great test drive and bought the car. Its the small things, like having the car in front, started, had a customer sign on it, etc. Makes you feel special when someone goes out of there way on the details. After purchasing it, they cleaned it up and when I picked it up, it had a giant red bow on it! I was working with James Tan and Robert Buchanan. They both were extremely knowledgeable and made you feel that you were driving something really special.
Excellent service - Maserati2
I've been going to the Maserati dealership for the past 8 years and only recently I have felt not only happy but impressed with the service. Ever since James Pollack joined the team I have felt like a real VIP
The level of professionalism is implacable
He has never said "no" we can't and if the situation requires a "little" work he has always find a way to accommodate my husband's and mine needs without making us feel we are being difficult and that he really cares for our experience with Maserati
I'm definitely very happy with the service provided and I look forward to continuing coming there
Carlos and Viviana Magalhaes
BEWARE OF THIS DEALER - Gautam C Ijoor
My wife and I had been shopping for a Masarate for a while. The Sales person Lavelle, who btw is personable and knowledgeable, had followed up with me for several months. We had finalised a price on the car we liked and had an agreement. Nimi, their finance person who is also wonderful, had me sign forms and ran my credit history. Their manager Robert had blessed an agreed price earlier (proof is with Lavelle who agrees that they had committed to a price), but changed it at the last minute. He thought I would not back out. I walked out disappointed. The money was not too different. But it was the principle.
Beware of this dealer. He cannot be trusted