Billy Collier at Jon Lancaster Toyota & Scion

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Billy Collier, Stephen Pelletier, John Wineke

My Review of Jon Lancaster Toyota & Scion :
Billy was great.Very low key, non-pushy, thorough, and personable. Stephen was great when I had my previous car in for big repairs and the new one to get mud flaps and door guards. He explained everything well. John didn't close the deal very well. He left the room several times to ask questions and I told him to start the payments on the 1st of the month. He said they would start May 1 but I got a notice from SPP that the payments start on 4/20.So except for the closing, I am very pleased with the process of buying my new car. I have bought all 3 of my Toyotas at Jon Lancaster.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Billy Collier

My Review of Jon Lancaster Toyota & Scion :
My experience with Jon Lancaster Toyota was a little bit different than the average visit. I stopped to see what they had to offer for used vehicles and what they would offer me for my 2000 Toyota Tacoma truck. Billy was the first salesman to approach me and was very honest with the pricing of vehicles and made every attempt to stay within my budget. He also informed me that Toyota had some trouble with the frames rusting out on my make/model of vehicle... something I was unaware of.

While I was test driving a used VW, the service department found a hole in the rusted out frame of my Tacoma. They were concerned to the point that they put me in a loaner car while I made my decisions. Many employees came to talk with me during my visit to continue expressing their concern and they put me in touch with Toyota directly to remedy the situation.

My overall experience in dealing with Billy was nothing short of awesome. My stay at the dealership was longer than expected and he made me feel very comfortable and at ease. I would like to recommend him to everyone reading this review.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Billy Collier, Matt Schnell

My Review of Jon Lancaster Toyota & Scion :
Billy sat down with us and listened to what we we were looking for in a vehicle, the price & financing. He a was NOT pushy and let us have our space. We came to an agreement very easily on my trade-in and the price of the new car. We had a considerable amount to put down on the new car and wanted the 1.9% financing. We knew that my credit history wasn't great, but we knew that we were paying for half the car upfront. Still a tough task to pull off. Matt pulled through for us. He worked hard and we spent a few hours waiting for the credit to be approved at 1.9%. Matt made it happen! I couldn't have gotten this car without the teamwork of Billy and Matt!!! I LOVE MY NEW RAV4! Thank you! Sandy Braunschweig

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Billy Collier

My Review of Jon Lancaster Toyota & Scion :
My experience at Jon Lancaster Toyota of Madison was great. The Dealership was very clean, the vehicles they offered seemed to be well maintained, and Billy Collier, my sales person made buying a vehicle enjoyable.

The minute I walked in the door, I was greeted by Billy. He provided a great deal of information on the Dealership, their inventory, and their policies. Additionally, Billy had a friendly approach that was not over the top and spoke to me on a personal level.

I would highly recommend Jon Lancaster Toyota of Madison and Billy Collier for anyone looking to purchase a new or used vehicle. This Dealership definitely does not sell cars in the traditional and extremely annoying manner, were salesman or women run you down.

Thanks again everyone at Jon Lancaster Toyota of Madison, for making my used car buying experience great.
Shaun

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