Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Frank Cardwell,
Billy Morton,
Derek Smith
My Review of Airport Honda:
My wife and I came here just to look at cars, and even though they didn't initially have any cars we wanted, we were so impressed by how helpful Derek Smith was that we didn't look anywhere else. He explained a lot about every car we looked at, giving us the pros and cons of each one and helped us know what we could expect for our price range. A few days later we got a call that they'd just got a Saturn Vue in, and we went to look at it. Billy Morton showed it to us and was extremely helpful. Neither him nor Derek were pushy, but both made me want to buy a car from them by their honesty and kindness. We ended up buying the Vue, and are very happy with it. Everyone we worked with -- particularly Derek and Billy -- was so helpful that I hope to buy our next car from here as well. I've never been so happy with any car dealer before. The only thing that upset us was when we went to get financing, Frank seemed to just want us to sign everything he pushed at us without question, so we came out of his office scared we were getting ripped off or were going to get horrible financing. Everything ended up going through fine the way we wanted it, but we would have felt a lot better on buying day if he'd explained our financing better. Instead, the only way we found out anything was by asking him questions, which he seemed to try and avoid. Perhaps some of this was just because it was a Saturday and he said he couldn't know anything for sure until Monday when the bank was open. Overall though, our experience was very good, and like I said before, I hope to come back here next time we want to buy a car.
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