My Review Of Acura of Libertyville:
I purchased a new RDX on 12/30. This was my third Acura, with the first two purchased at Acura of Palatine, part of the Rohrman group of dealers. I had a very bad experience with their service department and wanted to give another dealer a shot at earning my business.
To set the stage, I'm a 50 year old woman who brought two female friends with me (one who is great at negotiating car deals and who is also in a wheelchair) and another who is great at research who came armed with data and her iPad. I mention these specific details because in the world of car sales, it would have been very easy to write off this unlikely trio of women, not take us seriously or treat us with less respect.
My primary salesman was Adam Hoth, a young but experienced salesman though new to Acura and by the end we also had Craig Floress involved in closing the deal. I can't say enough positive things about both of them. They treated us exceptionally well. Adam spent all the time we needed in the car itself (lots to go over with the tech package, didn't jerk us around with the offer or the negotiating process. I won't go into inappropriate details here, but I can say that I left very satisfied and can say with confidence that not only did I get a great deal and a great car, But managed to do so without a lot of back and forth or the dreaded sales tricks of "let me talk to my manager" etc.
I got a fair deal on my trade-in as well. And, when I had to go back the next day to get my floor mats (because the service department was closed by the time we were done with the deal) and ask about a dozen questions about the aforementioned tech package, Adam was just as nice and patient (spent about an hour in the car with me working on various settings, questions, etc.) after the deal as he was before he'd made the sale.
I don't make recommendations lightly, nor am I all that easy to impress as I tend to be a "tough grader", but I do highly recommend Acura Libertyville. And though it should be known, I want to make it clear that I am real person, not affiliated with the dealership or anyone in it in any way whatsoever (other than as a satisfied customer) and not compensated for this recommendation in any way.
Not to sound cheesy, but if you're looking for an Acura go where you're going to be treated well and get a good deal. Tell Adam Jeanne sent you and if he doesn't give you a good deal she'll have to bring back her team:-)
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