Diane Hyder at Germain Honda of Dublin

Client Concierge
About Diane Hyder
Diane Hyder
Diane Hyder
dhyder@germain.com
614-923-8227

Hello, I'm Diane Hyder, Customer Relations Manager for Germain Honda of Dublin. I'm a new member of the Germain Honda team but have been in the automotive industry for about 4 years working as a CRM. My approach to customer service is quite easy, I treat each and every customer like I would want my mother to be treated.

Away from the dealership I try to stay active. One of the activities I enjoy is scrapbooking.

Dealer Address
Germain Honda of Dublin
6715 Sawmill Rd.
Dublin, Ohio 43017
(614) 764-9449

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clint
7/2/2011 8:51:41 AM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Diane Hyder

My Review of Germain Honda of Dublin:
I made initial contact with the dealer through their webpage. Chris and Diana provided me with some prices and followed up with a phone call to answer some more questions. When I went to the dealer I met Chris and looked over the new CR-V. I knew what I wanted and Chris had my trade-in appraised right away. Chris and I were able to agree on the numbers pretty quickly. It was a smooth, low stress process. Not like a lot of local dealers. I was promplty processed through finance and ready to take delivery. Delivery took some time, but it was the last day of the month and the dealer was busy. Overall, Chris was a champ and I would recommend him to anyone looking for a new Honda.

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Response from: Germain Honda of Dublin
Added: 7/6/2011 12:31:56 PM
Thank you so much for your review and kind words about our staff. At Germain Honda of Dublin we take great pride in our team and ensure that we deliver the utmost customer service to our clients. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your automotive needs for many years to come.

Best Regards,
Jessica Germain
General Manager