fortyflyfish 7/5/2011 10:43:03 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe AlmerarisJames Holley Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Ed Morse Delray Toyota Scion: I would definitely recommend this dealership because from start to finish the above employees were superb! I knew I wanted to buy a RAV 4 and from the time I stepped into the dealership, Jeff, Joe and Jim were all very professional, extremely knowledgeable and courteous to boot! I have had numerous calls thanking me for my purchase, follow up calls from Joe and and several emails asking me if I have any questions do not hesitate to contact them personally. Most importantly, I LOVE MY RAV 4!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 7/6/2011 2:27:16 PMThank you for the positive feedback you have expressed regarding your recent sales experience. Our team of professionals are customer driven. Jeff, Jim and Joe go above and beyond to ensure a pleasant buying experience.Your loyalty is very important to us and we would like to thank you again for your patronage.Sincerely,Ron Frontiero, General ManagerEd Morse Delray Toyota/Scion
kcpmgj 6/13/2011 8:32:16 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Almeraris Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Ed Morse Delray Toyota Scion: It was the first time that I didn't get frustrated for all the "new" things that appear during the deal process , It was all exatctly as he told us it will be, quick, clear, the exact car was on front, ready, no changes and even an upgrade with the bluetooth Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 6/14/2011 1:22:58 PMWe're so happy you had a positive sales experience. Joe is very professional. He has a straight forward approach that cusotmers appreciate. He is friendly and caring.Thanks for the positive feedback. It means a lot to us.Sincerely,Ron Frontiero, General ManagerEd Morse Delray Toyota/Scion
kduvall 6/9/2011 6:43:24 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Almeraris Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Ed Morse Delray Toyota Scion: I am 25 years old and didn't know much about the process of leasing a car when I first walked into this dealership. It was all very overwhelming for me. I had my father with me the first time, and we both thought that Joe was very helpful. After shopping around at other dealerships, I found that I did not want to make a deal with any other dealer. I hated every moment of shopping for a car at other dealerships. Joe made me feel comfortable and was never too pushy. He was very knowledgable and professional in his dealings with my father and I. I was able to take my time in deciding on the right choice and that was what brought me back in to sign a lease on a Toyota Corolla. I plan to come back to Joe when my lease is up to purchase my first Toyota! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 6/14/2011 2:05:21 PMWe appreciate your positive feedback. Our goal is to make the sales experience a pleasurable one. Joe makes buying a vehicle easy and straight forward with no surprises. He has been recognized for his talent and professionalism by Toyota. Thanks again for your patronage and continued loyalty.Sincerely,Ron Frontiero, General ManagerEd Morse Delray Toyota/Scion
rpfordham 5/29/2011 6:30:32 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe AlmerarisJames Holley Customer Service: 5 Quality of Work: 5 Friendliness: N/A Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Ed Morse Delray Toyota Scion: We have purchased/leased many cars in our life time (I'm 70) Joe Almeraris was the lead sales person and from first contact was the most profesional sales associate I have ever worked with. We were both new to each other but It was because of joe and andy Colter that we came back an hour later and purchased a camery XLE.Both Jim Holley and John Tagaste were also very helpful to us and made it happen. The best recommondation I can give is that we have already spoken to family and friends and hopefully Ed Morse Delray Toyota-scion will see additional customers. My hats off to ed morse delray toyota-scion for haveing great staff. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 6/2/2011 4:32:56 PMThank you for the positive feedback. Your good-will is very much appreciated. Each member of the Sales Team works very hard to assure that the car buying experience is a great one. Customer satisfaction is very important to us. Welcome to our family of valued customers and good luck with your new vehicle. Sincerely,Ron Frontiero, General ManagerEd Morse Delray Toyota/Scion
VBarth 5/14/2011 10:20:29 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe AlmerarisDavid Romeo Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Ed Morse Delray Toyota Scion: We have been customers of ED Morse Toyota for over 20 years. I have purchased my 5th Toyota Camry from Ron, Genl Mgr. and I guess that speaks for itself. this is the first experience with Joe Almeraris, in sales, and he certainly was influential in closing the deal. Everyone is friendly, knowledgeable, professional, and extremely helpful. Lou Chad and David Romeo also assisted in this sale, and were quite helpful.We have, and will continue to recommend this dealership to all our friends.No doubt in our minds, we will purchase our next Camry here. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 5/16/2011 5:03:00 PMThank you so much for your positive feedback. We appreciate the time you have taken to review our dealership we others. On behalf of the entire staff we thank you.We want you to know that we value your patronage and look forward to seeing you in the future.Sincerely,Ron Frontiero, General ManagerEd Morse Delray Toyota/Scion
lkrongold 5/10/2011 10:54:15 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Almeraris Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Ed Morse Delray Toyota Scion: I cannot say enough good about my experience with Delray Toyota.From the start of what to look at and how to follow it all through they stay with you, help you and take care of ALL the details. Everything about this dealership from cleanliness to friendliness to efficiency and every other subject related to car buying and servicing is a 10+. And this is exactly why I am a repeat customer. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 5/10/2011 12:17:03 PMWe appreciate your positive feedback. Customer satisfaction is a top priority at Ed Morse Delray Toyota/Scion. Thank you for taking the time to share your thoughts and comments with others. It means a lot to us.Good Luck with your new vehicle. Thanks again.Sincerely,Ron Frontiero, General ManagerEd Morse Delray Toyota/Scion
Janet Kleinman 5/9/2011 6:23:07 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Almeraris Customer Service: 5 Quality of Work: 4 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 4.8 My Review Of Ed Morse Delray Toyota Scion: Because of the Toyota situation in Japan, we wanted to know if it was wise to renegotiate the lease on our '09 Toyota Camry now or let it run out. That's why we went to the dealership; not to be pressured into buying a car. We were met by Andy Cotler, a sales manager, who evaluated our car thoroughly and discussed how we could benefit by turning in our car and renegotiating the terms of our lease. he listened to us and was well aware of our needs and fiscal resources. The deal was too good to pass by. Then he turned us over to Joseph Almeraris, sales consultant. We test drove the 2011 Camry, looked at the colors, etc. they filled out all the papers for us, renewed our insurance, registered the car in our names while we drank cappachino. We left the showroom with a new soft green Toyota Camry and smiles on our faces. This is the third time we have secured a car from Ed Morse's dealership. Their service has always be excellent and they treat the customer with dignity. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ed Morse Delray Toyota ScionAdded: 5/10/2011 9:16:29 AMThanks for the positive feedback. It's so satisfying to hear remarks such as yours about our dealership. It reinfoces our committment to customer satisfaction as our number one priority. We appreciate that you have taken the time to review our dealership and share your thoughts with others. It means a lot to us. Thanks again.Ron Frontiero, General ManagerEd Morse Delray Toyota/Scion
Judith Sweet 4/19/2011 9:54:59 AM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Almeraris Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Ed Morse Delray Toyota Scion: Joe Almerares was terrific....He even came to our house and showed us many more things about the GPS. We are still not sure about the new Bluetooth, but he will show us how that works in the near future. Overall he has been very helpfull. We would definately reccommend this dealership to our friends. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: RonFrontieroAdded: 4/27/2011 12:30:12 PMHello Ms. Sweet:Thank you so much for your positive feedback. Customer satisfaction is very important to us. We value your patronage and look forward to seeing you in the future.Sincerely,Ron FrontieroGeneral ManagerEd Morse Delray Toyota/Scion