Matthew Rotunno at Jerry Haggerty Chevrolet

Service Advisor
About Matthew Rotunno
Matthew Rotunno

Dealer Address
Jerry Haggerty Chevrolet
300 W. Roosevelt Rd
Glen Ellyn, Illinois 60137
(866) 270-7372

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bobbye
5/24/2011 9:28:09 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Rotunno

My Review of Jerry Haggerty Chevrolet:
Service is excellent, Matt Rotunno is very responsive and organized so things get done when they are supposed to. I have been taking my Chevy trucks to Matt for many years and he has been consistently helpful. I would highly recommend Haggerty Chevrolet's service department.

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Response from: Jerry Haggerty Chevrolet
Added: 6/4/2011 12:39:31 PM
Bobbye,
Thank you very much for the nice comments about our service department and specifically about Matt Rotunno. Matt is an outstanding employee who loves customer service. We appreciate his enthusiasm for what he does everyday. Thanks again for your business. Tell your friends!!
Thank you,
Jerry Haggerty
Owner/General Manager

franbethb
3/9/2011 11:32:30 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Rotunno

My Review of Jerry Haggerty Chevrolet:
We have been customers of Jerry Haggerty Chevrolet for many years. We have purchased many cars and have always had them serviced at the dealership.Their service dept.is outstanding in so many ways. Friendly, helpful, always willing to go out of ther way and they are very competitive pricewise. Last week is an example of what I mean. My windshield wiper, driver side would not operate so I took the car into be serviced. Matt met me , saw the problem and said hang on a minute. He came back with a wrench, popped the cover on the wiper, and adjusted the wiper and tightened down the nut. He snapped the cover back on and said "You are good to go". I was out of there in five minutes, I was prepared to wait much longer to get it fixed. This was done at no charge. This is just a recent example of how well you are treated. They have such a great attitude towards the customer. They are the best!

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Dogcar
3/5/2011 12:50:32 AM


Overall Rating: 4.6

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Rotunno

My Review of Jerry Haggerty Chevrolet:
Service Adviser Matt is always very polite and helpful. Customer can count on prompt, attentive and focused customer service. Michael, the mechanic I have dealt with on many occasions displays technical competence and excellence. In particular, Michael listens closely to what the customer is experiencing and explains things that are quite technical in a way that isn't dumbed-down or insulting to a customer who may not understand complicated problems or newer technology. Michael leaves the customer with the sense that he has an excelent command of knowledge and has made you understand exactly what problem you vehicles is having without feeling like you're a dummy.

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richdd2
2/27/2011 12:47:37 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Rotunno

My Review of Jerry Haggerty Chevrolet:
I talked Matt about my service problem. He stated they would have it completed in a hour. The car was repair in the stated time and on top of that they washed it. After the work was done the service manager talked to me about all the work that was done. I would recommend this dealer to do service on all my vehicles.

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Mike H2
2/26/2011 11:58:46 PM


Overall Rating: 4.4

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: James Premo, Matthew Rotunno

My Review of Jerry Haggerty Chevrolet:
When the economy was better my family and I always purchased vehicles from Jerry Haggerty. Lately I've had to just maintain the vehicles I have. The guys in the service department have taken very good care of me and my family since the late eighties. I hope to continue to do business with them.

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lmholton
2/25/2011 9:17:18 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Rotunno

My Review of Jerry Haggerty Chevrolet:
I was in the dealership after I took delivery of my new Colorado in 2009. I was less than impressed with the ability of the service department or their attitude. That COMPLETELY changed with my recent visit. I can't tell you how impressed I was at the great attitude, friendliness, and desire to make my visit perfect. The repairs to my truck were done quickly, efficiently and they even WASHED it when they were done! I'm glad Matt gave me this response card - I was going to write to the dealership anyway to give them a big "thumbs up" on the complete change of my opinion of the dealership. You will see me again!

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terrylmaloney
2/25/2011 1:46:17 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: James Premo, Matthew Rotunno

My Review of Jerry Haggerty Chevrolet:
This is the only dealership service center we have ever recommended to family & friends. They go the extra mile to make sure we're satisfied. We have bought many cars from Jerry Haggerty Chevrolet and have had several friends and family buy from there also. We're looking forward to the economy turning around to be able to purchase our next vehicles there.
From a completely satisfied customer!,
Dan & Terry Maloney

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ritakrisch
2/24/2011 9:33:07 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Rotunno

My Review of Jerry Haggerty Chevrolet:
Upon arrival I was greeted immediately. Service writer was friendly and listened to all my concerns. He was very knowledable and I didn't feel pressured into any unnecessary repairs. Service was done in a resonable amount of time and repairs were done correctly. I will recommend this dealer to my friends.

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Chris9150
2/24/2011 9:27:57 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Rotunno

My Review of Jerry Haggerty Chevrolet:
I have bought my new Chevy Tahoe at your dealership. After buying my Tahoe Matt Rotunno helped me by being extremely friendly and put newer tires on my used Tahoe. I have brought all of my vehicles to haggerty and delt with matthew on several occations. Matt Rotunno brings honesty and professionalism to your dealership. I is hard to find an honest person, when dealing with auto maitanance. Matt Rotunno is extremely honest and i would trust Matt with all of my vehicles.

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Pizzabob01
2/24/2011 6:23:54 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Rotunno

My Review of Jerry Haggerty Chevrolet:
Recently brought my silverado in for service and had excellent experience.I was quickly greated upon arrival to the service department where my concerns were addresed by the service advisor.my vehicle was inspected in a timely manner and was given a good explanation on the services being performed.was very pleased with the work and will return for all service or sales needs in the future.

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