Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Mike Gagliardi
My Review of Park Ave BMW:
On short notice, I needed to bring my car in for service and also needed it back quickly. When I contacted Mike to make the appointment, I explained my situation and he assured me that he would be able to help. Upon arrival, he was ready for me and greeted me with exceptional courteousness. The whole process was very smooth and fluid. My loaner was ready for me and I was on my way. Mike did an awesome job at keeping me in the loop of the status of my car. He was able to get my car back to me the same day and it was truly a relief. I couldn't be happier with my experience with Mike and I will always be going to him for all of my service needs at Park Ave. It was really a pleasing experience and comforting to know that hospitality still exists at car dealerships.
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