I've grown up in the family business nearly my whole life. I started in the service department and then worked my way through each department. I have had extensive training and education in the operation of a new & pre-owned dealership. But with that said, my greatest lesson came from my dad, Jack Giambalvo..."the sales department may sell the first car, but service will sell the second, third, and so on." My goal is to create an exceptional car buying and service experience.