Nate Edwards at Ray Skillman West Auto Mall

My husband and I were just beginning the process of looking to trade in our car for another used one. We had never looked at Hyundai's before. From the beginning, we were very impressed by Nate Edwards' knowledge about all the cars we looked at. He could tell us details about every aspect of the cars. We felt no pressure - it was more like looking around the lot with a young friend who had come with us, not a salesman. When we didn't find the color and price we were looking for, Nate showed us that there was a good prospect on their Greenwood lot. He drove us down there and we found one we really liked. Even though it took most of the day to search and consider and then come to a deal we were happy with, it was a day well spent and we would recommend Nate Edwards to anyone looking for a good car and a good deal. We were also treated well by Chris in the F&I Office during our decision-making on a warranty and all the last minute details. We also loved the cookies!

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During my search for a new Genesis Coupe, I dealt with many other dealers including area Hyundai dealerships. My experience with with Nate, Vicki and Cory at Ray Skillman puts all other to shame. They were quick to respond to any communication. Honest concerning the information provided. Friendly and personable, maybe even enthusiastic, with helping locate the vehicle I wanted, not just any vehicle from their lot. Nate is well informed about his vehicles as well as other manufactures' offerings. He offered good insight about pros and cons of many vehicles that I was cross shopping in addition the Coupe. Nate was generous and patient with his time, allowing me to drive a number of vehicles to determine which served my needs best. In the end, I did purchase from Ray Skillman and am pleased with all services provided so far. I enjoyed the process and will recommend this team to friends, family and coworkers that are shopping for vehicles.

By the way, the 2013 Genesis Coupe 3.8 Track is a blast to drive. Looking forward to many years with it in my garage and on the road.

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I had been looking at cars for about 6 months, was interested in a hybrid model, and still wanted something that was sporty, affordable, and still met all my comofort criteria. I ended up purchasing the 2012 Sonata Hybrid. My number one pet peeve with car dealerships and sales personnel is lack of honesty. So many times they are too eager to sell their own product, they are not knowledgable about other products or the comparable cars on the market, and harass you. They can't give you an accurate comparison. I'm a buyer who doesn't buy the first thing they see, does not like to be stalked while on the car lot, and wants a sales person with knowledge of pricing, options, and offers a fair and honest opinion on other alternatives i should consider. Nate Edwards helped meet all these criteria, and even used his personal car (a Kia Optima) is an example of other comps on the market vs. purely pushing his own product (the Sonata). In my industry, this is what we call an honest broker. Give the client all the options, the pluses and minuses of the different options, and then advocate for why you think the product your selling may best fit your client's needs or admit it when it does not. Being able to test drive the car without someone standing over my shouilder was also helpful. It allowed me to form my own opinion. I was pleased with the responsiveness and ability of the Ray Skillman staff to help find the car that suited my needs.

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Nate was very friendly, didn't make me feel pressured to make a decision. Spent a lot of time with me showing me different cars. The dealership gave me great service when detailing the car and even removed the door ding that I didn't see when I purchased the car.

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Nate is a good listener and doesn't make a buyer feel pressured. He is clearly proud to work for Ray Skillman and his confidence and knowlege of the Hyundai product as well as his confidence in the company he works for gives a buyer confidence that they are purchasing a good product from a good dealer.

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Nathan took a great deal of time with us. He was able to provide exactly what I wanted in no time at all despite our very challenging request. We had been to other dealers before we had the pleasure of meeting Nathan and Jeff. We feel lucky they were able to provide the vehicle we were waiting on for a month from another dealership. I give them my highest recommendation without reservation. I am sure our future purchases will be made here.

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Our experience started a month prior to our purchase. We had three employees help us to determine which vehicles we wanted to purchase. (Nathan Edwards, Avery Lyons, Andy Gregoire) The salesmen that met with us were aware that we would not be ready to purchase a vehicle for several weeks. They were not pushy, but were very informative and helped us to make our final decision. Several days prior to our appointment the staff again assisted us through phone conversations and emails assuring us that they would have the selection of vehicles we wanted to see and test drive on the lot. When we arrived at the dealership your staff was ready with the vehicles we had requested. They took the time to make sure we had made a good decision, and when we had made our final decision we were able to negotiate pricing that was very close to our expectations. Financing was great,(Cory Reber) not only did we get a lower intrest rate than we expected but financing was arranged thru our current banking instution. We purchased two vehicles that day and the staff went out of their way to insure that everything went smoothly. The overall experience was relaxed, comfortable and enjoyable. Overall we would say that the staff at Ray Skillman provided excellent customer service, and were very knowledgable of their product. This was a better experience than any other car purchasing experience we have ever had in the past. We will be recommending your dealership to our friends.

Del and Gayla Schroeder

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Nate is very professional. Helped find the cars we needed. Followed up without being pushy. Nice young man. Think he will do well in sales. Explained value of Elantra.

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Our experience at Ray Skillman Westside Automall was a very nice experience. Nathan Olson was knowledgeable about your product (Hyundai). Everyone that we came in contact was extremely friendly. We had our 2 year old grandaughter and 5 month old puppy with us and everyone that came past us asked if there was anything that they could do for us to make our time there more enjoyable. The only thing that I saw as a negative was the ratings for your people in that a score of 9 or less was considered a failing grade. In all fairness to Nathan Olson we will give him top marks in every category. No one is ever perfect and a grading system should allow a person to know the things to focus on to promote self awareness for improvement.

Once again the experience at you dealership was enjoyable and we will reccommend you to our friends and family.

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Our buying experience at Ray Skillman was terrific. Nate Edwards was courteous, friendly and most importantly not "pushy". He and Jeff Polley knew what we wanted and what we wanted to pay and they worked really hard to get us into our beautiful silver Sonata. Because I wanted a silver Sonata and they didn't have one on the lot (they had to find one for me) I hadn't seen my actual car before I picked it up. When we got to the dealership to pick it up, there was this beautiful car sitting in the show room with balloons tied on it and a red carpet leading up to it. In the front window they had put a sign Judy and Dave's new car. It was a really fun experience. All in all, we highly recommend Ray Skillman Hyundai if you want a fair deal and great people to work with.

Judy and Dave Wilson

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