From start to finish this was the best car shopping experience I've ever had. We were promptly greeted at the door, offered coffee and only waited a couple minutes before Paul arrived. We had a particular car in mind and he brought it around and took us for a test drive. It was a great car, 2011 pre-owned Mazda 3 with a grand touring package, and it could have sold itself but Paul, with his knowledge and personality, put the icing on the cake and we were hooked! But the great customer service didn't end there. When we returned the next day to pick up the car, it was freshly washed and spotless in and out. Paul got us an extra key (a bit of a deal with having to get it programmed, etc.) and took us on a "tour" of the car showing us all the features and helping to set up our cell phones to the blue tooth and how the GPS worked. AND, when it came time to register the car, he met me on his day off and endured an almost 3 hour wait at the registry with just as much personality as he'd shown when we first met. A top notch salesman and all-round great guy! I wouldn't hesitate to recommend the dealership to friends and family and would definitely return if/when I'm in the market for a new or used car in the future.
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