My daughter was in the market for a modestly priced 4WD and found a very nice Subaru via an online search. The car was located at Astro Imports in Engelwood. We traveled there one Saturday morning and found the car in even better shape than was listed in the ad. A very nice sales rep talked about the car and let us take it for a drive while he looked at her trade-in (a 2004 Honda Accord). The car drove like a charm and had everything my daughter was looking for.
The next step was even more pleasant. The actual negotiation and sales process was very simple and stress free. The Sales Rep and his boss, owner Ken Moosavi, both were part of the discussion. We quickly got to a very fair price for the car, and Astro offered us an equally fair price for her trade-in. At that point we shook hands and that was that - no endless going back to the sales manager or pressure to buy. It was perhaps the easiest, least stressful process I have ever been through. The whole thing took less than 2 hours (including financing...), much less than the 4 hours it took me at a larger dealership.
This was my daughter's first experience buying a car, and she was so excited by the end of it she gave both gentlemen a grateful hug as we were leaving.
But it gets better. Several weeks later I receive a check for several hundred dollars with a note from Ken Moosavi (owner) that there was a mistake in the sales tax calculation, and the check amount was the difference. To be sure, I would have never even thought about this after so many weeks. I was so impressed by Ken's integrity I called to tell him thanks for being so honest.
So by now you get the idea that my daughter and I had a tremendous experience with Astro Imports. I highly recommend them for having a good selection of cars at very fair prices, and for a sales process that was as good as we could have imagined. The integrity exhibited by the owner (and presumably part of their sales culture) was above my wildest expectation.
Thanks to Ken and his team for a great experience.