I chose Vroom over Carvana it any other dealer because of pricing and selection. I picked out a 2020 Kia Sportage with low mileage and a great price, and vehicle history. The sales process was relatively quick and painless. Once the financing was ironed out, and the down payment was taken care of, the communication amongst the different departments flat out sucked. I was however able to get my questions answered after a few calls. I got my delivery date, and was kept in the loop up to the time of delivery. The delivery could have been faster but overall not too bad. Based on my experience I would recommend Vroom as a more than viable option.