I could not believe how easy, convenient and reasonable my entire transaction with Vroom was. I was skeptical, but when the car I was shopping for was on Vroom, for about $2,000 less than anywhere else, I gave it a chance. In 59 minutes, from my office chair in my home, I bought the exact car I was looking for, traded in my old car AND got approved for very competitive financing. Vroom gave me $500 more for my trade in than several other offers I had received and overnighted me all of the paperwork the next morning. It came with a FedEx return envelope which I used to send it back. This all started on a Monday morning, in which my customer service rep told me that I would receive my new car in 10-11 days. I ended up getting it THAT Sunday and my trade in was picked up at the same time. Between me and my wife, I have been a part of roughly 10 car purchases. I hated just about all of them and most times, wasted an entire day from start to finish. Vroom exceeded all of my expectations and I very highly recommend them for your next purchase! Thank you, Vroom!!!