I've purchased a couple of vehicles from Norman and always great service untik this time. I started negotiating with General manager Daniel on Saturday, and he truly was great abd polite abd responsive, another dealer said had better price. Daniel stated that go check it out and see if they do if not come back to him. So did that. Sent email Monday was told by, two others that they would honor price still asked when good time to come in I responded and got a rude email from Sales Manager Jerry, first changing the deal, accusing me of lying and that he didn't care. I have all emails and texts abd will be filling out bbb complaint and going to corporate but after years of business and sensinf referrals stay away with thst guy there. Daniel, Grant and Jeanne were what they have slways been about but Jerry Fairchild has ruined their vip service and name.