Bought a 2009 Chrysler 300 Touring from them in March of 2010. First and foremost, from the time I purchased the car it took them approximately 3 1/2 months to finally pay off my old loan. Which caused a black mark on my credit. Next, it took almost 2 1/2 months to finally get my tags from state.
When I purchased the car, I was told over and over again, the car had been put through numerous checks and it was solid and we were good to go. Well when I bought the car, I didn't try the A/C which was my fault but did not think of it as it was cool then. First time I tried it the A/C was warm and I found out that the compressor had a hole in it. This cost me 1100 and Bidic would not stand by it.
I also when driving, did not notice it either because it was raining was that the rotors were warped. I brought to their attention the following day and said bring it back into our shop and take care of it. Keep in mind I live 2 hours away. Well when I brought back to them in Williamstown, they sent me to a small hole in the wall mechanic. He was not there. Bidic never set anything up for me and the mechanic shop never showed up that day and I waited 3 hours. Went back to the dealership and they said they would have to call him and then call me to setup appt. Next I never received a call and after 6 calls to ever lackey there, finally they said go this date etc. I showed up on the date they said, and the mechanic says to me, I never knew we were fixing it. They just told me to take a look at it. Another wasted day as the mechanic could not fix the following day. I could not spend anymore time on this so I just got it fixed myself and sent bidic the bill. Obviously they never reimbursed me for it. Lastly, I bought an extended warranty on the car and low and behold I was having issues with transmission to get checked out and when I called the warranty company, they never had any record of my warranty info. I basically paid Bidic for a warranty and they kept the money. I am still trying to get this resolved but this is a lost cause. All I can say in closing is DON"T BUY FROM BIDIC. BUYER BEWARE