Bob Penkhus Mitsubishi - Service Center

My brand new car overheated when I was picking up my daughter from school. I called the service center and spoke to Jim. He called the tow company to check their status and got a loaner car ready for me daughter from school. I called the service center and spoke to Jim. He called the tow company to check their status and got a loaner car ready for me. More

Very responsive and helpful. Jim Tracy went above board to ensure I had all the information I needed and made sure I was taken care of. Great Job!! Jim Tracy went above board to ensure I had all the information I needed and made sure I was taken care of. Great Job!! More

Jim Tracy was super helpful and friendly. He helped us navigate through some issues with waiting on parts. We were never without transportation while waiting for our car to be repaired. Bob P He helped us navigate through some issues with waiting on parts. We were never without transportation while waiting for our car to be repaired. Bob Penkhus has always been a good dealership to work with. More

Brett my car in under warranty diagnosis was told it was bad fuel and I’m bringing my car back in again because it’s experiencing the same problems don’t think that it was fully diagnosed and the Diag tech bad fuel and I’m bringing my car back in again because it’s experiencing the same problems don’t think that it was fully diagnosed and the Diag tech actually took the time to research all possibilities before determining that it was bad fuel More

Very friendly. .very helpful..very efficient very nice waiting area. Could not have been better. .very helpful..very efficient very nice waiting area. Could not have been better. More

Great customer service! Amber was good with communication, very knowledgeable, and kind. Service was quick and fast problems seen to be fixed. Amber was good with communication, very knowledgeable, and kind. Service was quick and fast problems seen to be fixed. More

They provide excellent service and do a thorough job. I appreciate the friendly service agents and the clean waiting room. I appreciate the friendly service agents and the clean waiting room. More

I am always super impressed with the staff here. Every visit I have made has not been perfect, but the staff have always resolved any issues. I would never take my car anywhere else, because they al Every visit I have made has not been perfect, but the staff have always resolved any issues. I would never take my car anywhere else, because they always take excellent care of me! Jim is incredibly professional and helpful!! More

Sam was wonderful, helpful, and warm. The area is always neat and clean. It is a very good place to bring my vehicle. The area is always neat and clean. It is a very good place to bring my vehicle. More

Quick with service and very personable. Also let me know if other issues going on and we’re helpful with all the information I needed Also let me know if other issues going on and we’re helpful with all the information I needed More