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BradyKilmury Chrysler Dodge Jeep Ram

Bessemer, AL

3.9
4 Lifetime Reviews Review Dealership

5080 Academy Ln

Bessemer, AL

35022

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4 Reviews of BradyKilmury Chrysler Dodge Jeep Ram

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November 27, 2020

"After navigating for a moments it was obvious you had no..."

- nuwwine4u

After navigating for a moments it was obvious you had no information on your staff. I believe you do yourself a grave disservice by not having pictures of your mgmt & sales staff. I know several salespeople from this region, yet I have lost touch with them. IF they were employed with you and I was cognizant of that...I may possibly purchase from them. Not a total stranger---relationship buyer I am.

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Recommend Dealer
No
Employees Worked With
N/A
November 09, 2020

"You want a dealership that truly cares about earning your..."

- Bryanstephaniesharp

You want a dealership that truly cares about earning your business, then this is the one. We stopped in one day to get an idea of what we were looking for, not quite ready to buy yet. Justin came out and introduced himself, he was super nice & did not put any pressure on us at all. A short time later one of the owners, Mr. Brady, walked out to the other side of the parking lot to meet us. Apparently this is something he tries to do with every customer. It made an impression. When we were ready to buy a couple of weeks later, we went back and were treated like they truly wanted our business. We went back there specifically because of the impression Mr. Brady & Justin made on us. The sales manager Rick worked with us to make sure we got the deal we were happy with. Mrs. Marion in finance was a delight to work with too. The whole experience was refreshing from my start to finish. We highly recommend them!

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Recommend Dealer
Yes
Employees Worked With
Justin, Rick & Mrs. Marion
August 12, 2020

"My husband and I went into the dealership 08/05/20..."

- D Crear

My husband and I went into the dealership 08/05/20 looking for a Dodge Durango. We found the vehicle we wanted, Mr.. Goode told us to take it home, we stated we would be back the next day since it was pass closing time. Mr. Goode stated he would not be but the salesman, D'Arius Brown would be there. I gave Mr. Brown my number 3 times and asked him to write my name down so he would know who the number belonged too. My statement to both men was, "Don't let my car get away." Mr. Goode stated, "We won't" and told Mr. Brown to remove it from the inventory and take it to the shop for cleanup and inspection. I called the next day 08/06/20 and was told Mr. Brown was off and would be the next day 08/07/20. I called Mr. Brown and Mr. Goode on the cellphones neither answered. I had to 2 more times before Mr. Goode told me that the vehicle had been sold. I expressed my displeasure and asked how could this happen. I was then told Mr. Brown did not take the vehicle out of inventory. Mr. Brown calls me an hour later to state the vehicle had been sold. I asked him how this was possible, because no one called me regarding me purchasing the vehicle. Mr. Brown proceeded to tell me that he was told I was called 3 times and there wasn't an answer so the vehicle was sold. I stated to Mr. Brown no one called me and asked what number did they call, he stated the number at which time I told him that was not my number. He told me, "Oh there are two of the same names in the system, I replied, "That's a lie and impossible that there's another person with the SAME name and that it was my first time coming to the dealership." I asked for a manager her told me to call back and ask for Mr. Lopez and hung up in my face. I called Mr. Lopez and went over the same scenario with him and his response was, "We always get the we will be back tomorrow." I told him I understood, but no one mentioned leaving a deposit for the vehicle. He stated that he would look around and try to find something comparable to what I wanted and call me back. As of today 08/12/20 I have not received a call! Mr. Goode told me he would call me on 08/08/20 and that I should come down to see if there might be a new vehicle he could get me in since there were rebates that might get me to where I needed to be. When I talked to Mr. Good on 08/08/20 he never mentioned the new vehicles, he started telling me to look at the used vehicles . To sum it all up NO ONE HAS FOLLOWED BACK UP with me and pretty sure they won't until after reading this!!!

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Recommend Dealer
No
Employees Worked With
D'Arius Brown, Paul Goode and Mr. Lopez
January 13, 2020

"Mr. Brady means what he says in the ads"

- B. Heiner

It was a real pleasure to learn that David Brady is as good as his word. I bought a used Mustang from Brady Kilmury and happened to have an issue shortly thereafter. Mr. Brady said, "don't worry, we'll make it right." Well, they did. You can trust these people - that can be rare in the car business. We are sending anyone looking for a car to Brady Kilmury!

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Recommend Dealer
Yes
Employees Worked With
David Brady, Rick Sanchez, Darrin Mitchell
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