Walking into this dealership is an experience in quality and attention to detail. We found a late model used vehicle online with low miles and came in to test drive. Derek was attentive, professional and knowledgeable. He addressed all of our questions and concerns. After the test drive, we decided to try and work through a deal.
I have purchased over twenty new vehicles from dealerships in my lifetime, but rarely have I had such a pleasant car-buying experience. There was none of the typical “car salesman” sales pitch or posturing. Derek wrote up the deal with his office manager, brought out the paperwork and we reviewed each area. They were very fair on my trade in value. We made a counter proposal, which he took back for review. When he returned, he shared the documentation on what they had into the vehicle and we subsequently settled on a fair price.
They shopped my loan around and provided a rate well below what I had been given by a long time credit union I have used in the past. This was a pleasant surprise.
In all, we spent slightly over three hours and we were driving off the lot in a freshly detailed vehicle. Every step of the operation was professional and respectful. We highly recommend this dealership and will visit them for our new car needs in the future.