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Cadillac of Arlington

Arlington, TX

4.5
307 Reviews

2001 North Collins Street

Arlington, TX

76011

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Showing 307 reviews

April 27, 2023

Yes, not having a loaner for over a week resulted in me having to call out of work, and no grocery shopping, etc. The service rep. I worked with was good, until a day she had to leave work. She told me tha More

by genierainey
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rochelle
April 27, 2023

I truly love the service and my sales man and the waitress in the waiting room More

by lorraine_cook1746
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Brunson
April 27, 2023

Dropped my car off for warranty work. Ashley kept me informed every step of the way. More

by Bstair
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
April 26, 2023

AMAZING SERVICE! !!!! Very professional and consistent with driving on the drive and off the drive! KEEP HER AROUND! More

by Abigail-Mitchell
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 15, 2023

BEWARE of Frank Kent Cadillac service and sales department!!!! I dropped my Cadillac off at Frank Kent on March 30th at 7 am. I had some error lights and was told that it would take 2 days for m More

by TAGriffith
Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul, Aaron
April 02, 2023

Ariel Juan and the service manager has good customer service Thank you Ann James Epperson More

by Epperson.anniew
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 31, 2023

Service Staff is knowledgeable and easy to work with and it’s a pleasure doing business with them More

by Ckingster
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and Rochelle
March 27, 2023

The facility was nice and clean, the wait wasn’t very long.My advisor was interested in the care of my vehicle More

by Kaddie
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Epting
March 18, 2023

Everyone was nice and friendly. They took care of me in a timely manner. Enjoyed the visit. More

by Shirley.lynch4
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hendrickson
March 17, 2023

Worst service experience ever. Appointments don’t mean anything to them. The key to our XT4 were in the basket and no one called us. More

by cawade
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael McCain
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