My husband and I purchased a used Nissan altima back in August. It was listed online for a great price, but of coarse when we got there is was two thousand more than online. They claimed they post "aggressively" to get business. Anyway we ended up talking them down to a price closer to what was posted and we were happy. The car only had one set of keys, and no spare, so we made sure they could get us the second set asap. Several employees assured us that they would get us a second set asap. I called every week for a month and finally, when I found out the salesman we worked with was no longer there, I started asking for management. They have been less than helpful. They keep telling me they'll call back, yet days go by with no calls, and when I have gotten through they've said they'll call me right back only to never call. The one time I was able to explain my situation they said they have no record of us purchasing the car so theyd try and figure it out and call me right back (which was 3 days ago)!!! Yet we've been making car payments for 2 months. Absolutly ridiculous! And we are STILL trying to get this ressolved almost 3 months later. Be careful buying from here!