We are very happy customer, let me tell you what happened to me and my husband. My husband had a 2019 Toyota Tacoma with only 9500 miles on the truck. So he original purchased the truck From Keith Pierson Toyota. My husband went back to them to trade the truck in for a Toyota Tacoma SR5 4x4. My husband went in and spoke with Stacy and Mike . My husband explained to them what he wanted as I did as well. So we were told they could pay the truck off and place him in a Silver SR5 4x4. A few days went on and on the 2nd day my husband went back to Keith Pierson, they wanted to put him in a Black Toyota Tacoma, to which this is not what he asked. They kepted telling him they could not get the truck he waited nor the payments we needed. The next day I went to Ernie Palmer and walked in upset at the fact that we have been lied to. As I walked in Mrs. Heather Civiletti had me sit with her. I explained to her what has been going on in the last 2 days. So Mrs. Heather got right on it and she also got Mr. Joe Civilettiin with us as well. They found my husband the truck he wanted THAT DAY and the price we needed for the payments. They located the truck in less then a few hours. The truck came in on Saturday afternoon, Mr. Joe contacted us and we went to got our truck. Mr. Joe also had the truck detailed and a full tank of gas ready to go.
THANK YOU ERNIE PALMER TOYOTA AND HEATHER AND JOE AND THE GREAT STAFF for taking care of us. We want to tell you all we are Ernie Palmer Toyota customer for life. We can not express enough for the support, the work , and most of the respect, the honesty , the compassion that you all had for us We really appreciate everything!!