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FIAT of Manhattan

3.7

57 Lifetime Reviews

629 West 54th Street between 11th and 12th Ave, New York, New York 10019
Call (212) 956-3383

Latest Reviews

September 22, 2017

"The worst dealership I have ever dealt with!"

- Unhappy customer

I purchased a new 2017 Fiat spider on June 4, 2017 when I arrived at the dealership I was told the car was prepped and ready to go. I looked the vehicle over and things were missing window sticker owners manual and the second key also tow hook cover and a ding in the door I was told they would take care of everything. Well I got the owners manual in a month the tow hook cap was painted wrong I had to Get it painted myself and paid to get the ding in the door out $80 dollars. Today i called because they were going to repair the fuel door no response i will be calling the better business bureau on this dealership. If you are looking to buy a car from this dealership look elsewhere there customer service is the worst! After that car leaves the showroom they put you on the I don't care list.

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Employees Worked With

Frank and Raj and the managers in the showroom

August 09, 2017

"NY DMV violation against Fiat of Manhattan"

- ejc161

The dealership refuses to submit a title transfer for the Fiat 500 that I purchased in 2016. They are required to do this by NY DMV law. I can no longer contact them. They ignore my emails and phone calls. I escalated this Corporate Fiat (FIAT USA) and to NY DMV, and now to the dealership owners: , Jeffrey, Patrick, & David Monninger.

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Employees Worked With

Hassan Ahmed, Angela Ramsumair

July 24, 2017

"Beware customer service is the worst!!!!"

- Fiat2017

Purchased a 124 fiat spider parts were missing no owners manual no second key no tow hook cover. And a ding in the door . I was told they would take care of the problems. It took one month to get owners manual they sent me the tow bar cover it was wrong I had to go and have it painted the right color. Now two months and no response on the the second key. If you thinking about buying from this dealership just run.

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Employees Worked With

Don't recall

Photos & Amenities

  • Free Coffee
  • Drive-In Service
  • Customer Lounge Area
  • Cable TV
  • Authorized Parts Store
  • Authorized Accessories Store
  • Free WiFi
  • After Hours Drop-Off
  • Indoor Customer Parking
  • Television
  • Valet Parking
  • Vending Machines
  • Instant Financing
  • Pet Friendly
FIAT of Manhattan, New York, NY, 10019