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Frank Fletcher Chrysler Jeep Dodge RAM

3.5

5 Lifetime Reviews

3314 Stadium Blvd, Jonesboro, Arkansas 72404 Directions
Sales: (870) 972-1587

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5 Reviews of Frank Fletcher Chrysler Jeep Dodge RAM

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December 12, 2017

"Poor sales experience, avoid this dealer"

- Bad Experience

I dealt with Nicole about a used 2016 pickup truck they were selling. I was trying to get some basic information on it because pictures and a good description were lacking from their website. She was evasive and of no use answering questions and refused to provide me any pictures of the truck. All she seemed interested in obtaining was my name, address, email and phone number. Her sales skills were seriously lacking. Needless to say I will not be paying Nicole a visit to attempt to buy this truck.

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Recommend Dealer
No
Employees Worked With
Nicole
August 09, 2017

"Service Department is AWFUL!!!!!"

- Tammy

My 2011 Chrysler Town and Country wouldn't start. Only 89K miles. They said it was the Tipm, replaced it for over $1000, then they said the Ptcm was out, another $500. Then they said a belt needed replaced, then a transmission senser. Oh my, then they wrecked my van. Now I've finally gotten it back and the transmission is messed up. They said they could fix it for $3000. No way!!!! I never had any transmission trouble whatsoever, before. Do not trust these people they are crooks. I was told the mechanic working on my van was the best, 20 years of training. They had my van for over 2 months and it's it the worst shape ever. If you are told you have to take it to a dealership don't take it to this one.

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Recommend Dealer
No
Employees Worked With
Brandee, service representative
June 29, 2017

"2016 KIA Soul purchase "

- Scootfrog

I stopped by Fletcher to talk to Gerald Arnot about a small SUV for my daughter. He was very knowledgeable on the inventory they had and in 15 minutes had me in this 2016 KIA Soul. If your looking for a salesman that will get you what you need ask for Gerald Arnot.

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Recommend Dealer
Yes
Employees Worked With
Gerald Arnot
December 31, 2016

"I never buy at first sight! "

- Coach Ferrell

This was by far one of the smoothest transactions in purchasing a vehicle I have ever had. I don't purchase many vehicles, because I drive them till the wheels fall off. I have never owned a Dodge Ram, but everyone around me swears by them. James Calloway was a pleasure dealing with. He comes from good people I've known in the past and currently. I was a happy buyer when I left, I plan on telling everyone I know to go check this kid out and leave happy!

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Recommend Dealer
Yes
Employees Worked With
James
November 30, 2016

"No Pressure"

- BJ

James came recommended to us by my Father-in-Law, We have purchased vehicles from Fletcher in the past and everything was great then, but has gotten even better with time. James was by far one of the best salesman we have ever met. He was trying to help us get the best deal without feeling like he was trying sell us. If you are in the market give this dealership a chance and ask for James! You won't regret it!

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Recommend Dealer
Yes
Employees Worked With
James
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