Jaguar Asheville

I took a car to Jaguar Asheville for warranty work - and I didnt' purchase the vehicle from Asheville. The sales manager Pam went over and beyond helping me get my car taken care of - and I didn't have to pay a dime! I have NEVER been to a dealer more willing to help the customer and not make as much profit as they can. The SERVICE DEPARTMENT at this dealership is SUPERB.... EXCELLENT. I highly recommend taking your car to this dealership for service work. 100%

Took months to fix my car after multiple times trying to pick it up only to realize there were still issues. After finally getting fed up with waiting I just accepted my car only to realize my driver door no longer closes in line properly and my horn is now broken. NEITHER of which were issues when I dropped the car off. Tldr: Took forever to fix anything and broke things while the car was in their care

I have purchased two vehicles from this dealership and the service has been consistently great. The repairs were done efficiently and the staff was always polite and ready to accommodate the customer.

I was in and out quickly. The people were nice, My car was serviced and cleaned inside and out. The waiting area was comfortable and clean.

Service Center staff is caring and friendly. Have had difficulty with a malfunctioning warning light on the dashboard that they have not been able to repair as yet. However, I feel the staff is trying to create a very good service area. I'd like not to spend so much time at the dealership service center lounge.

Just a trouble fee visit car serviced and washed returned ready to roll my f pace was looking great wheel change had been completed new jag hat brought from parts on front seat

I took my XJ in for a few Service items, including wheel alignment, oil change, and a non-functional cigar lighter/charger. I was provided with a vehicle to use while my repairs were being made. An additional repair need surfaced before I left the dealership and the scope of the repair was fully demonstrated and explained. All repairs were completed as promised and the vehicle is performing aa expected. The entire Service staff was courteous, professional, and responsive. I felt well cared for.

Cory was my salesman for my XF and was exceptional in taking the time with me to go over all the features of the car and working with me to get a fair price.

One of a continuing series of excellent service experiences with a car dealership! My wife and I have 2 Jaguars, purchased before our move to Ashville. Kyle and Bridget treat us like we had purchased the cars there. The service experience is exemplary: Recently my 2011 XKR went in for a routine oil change, and, I had been having some issues with delayed air-conditioning that I asked them to check out. The compressor was found to be defective and under warranty; but parts were not immediately available, and we were leaving on an extended trip. They offered that when the repairs were complete that they would return the car to our house and put it in the garage at no charge. That is service! The entire staff is friendly and focused on customer service, excellent as always.

These guys have very good sales people who know customer service, will do business again when my company needs another set of cars for our corporate fleet.