
Julio Jones Mazda
Tuscaloosa, AL

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awesome customer service. LOVE MY 2015 KIA SOUL :-) I never would of thought that I would be driving off the lot with a brand new car. I was a little bit apprehensive on getting a brand new vehicle, be I never would of thought that I would be driving off the lot with a brand new car. I was a little bit apprehensive on getting a brand new vehicle, because I'm a fresh college graduate. But Chevy & Larry helped me out SO MUCH, They worked with me and that night I had the keys to a 2015 Kia SOUL.. :-). Awesome!!! More
Execelelent Experience of what I needed I would like to thank Carlock Kia for giving me the opportunity to own my new 2016 Kia Soul after I was left with out a vehicle after my previous one I would like to thank Carlock Kia for giving me the opportunity to own my new 2016 Kia Soul after I was left with out a vehicle after my previous one quit on me one day and the next day I had a New one. Chastity Baggett and Dee Thomas did a great job with finding the right finance company and getting me right in the vehicle I wanted. Thank you so much. More
Wonderful General Sales Manager and Team Our first experience with Carlock Kia and Demetrius Thomas was a couple years ago I had hardly any credit this man work miracles to get us out of a cr Our first experience with Carlock Kia and Demetrius Thomas was a couple years ago I had hardly any credit this man work miracles to get us out of a crappy situation and into a car that we actually could afford and wanted. This time we just came in on a promotion that Kia was offering we first dealt with Kristi in internet sales and then Terrell Byrd and Demetrius Thomas they again out done themselves they got us into a newer car with lower payments. Thank you to the awesome team at Carlock Kia for our new Optima. - Harley G. More
Worst general sales manager ever I had worked with a great online Sales Representative and picked out a car and agreed on a price. Once I arrived though, the general sales manager (S I had worked with a great online Sales Representative and picked out a car and agreed on a price. Once I arrived though, the general sales manager (Sharaz Hassan) decided to become confrontational and demeaning, thus raising the quoted price. He never apologized for anything, just raised his voice at me. My ratings are based on his derogatory demeanor entirely and not reflective on the other employees. I can not believe that he treats customers to this manor. I will never recommend anyone to purchase a vehicle from this business with Sharaz working there. Difficult to say as the other employees were polite and professional. I commend the other professionals: Skyler Jones, Demetrius Thomas, and Riley Brooks. More
new car and a Brand new buying experience. I had looked for weeks trying to decide what i was going to purchase, and shopped many dealers online and a few (sorry to say) in person. I narrowed I had looked for weeks trying to decide what i was going to purchase, and shopped many dealers online and a few (sorry to say) in person. I narrowed my choice to a Mazda so I did my usual thing of sending email asking questions about prices and availability and expected to never hear from them as normal, until I sent a question to Carlock in Tuscaloosa and quickly got a responce from the internet guy Skyler Jones. He was the most professional sales person that I had spoke to to date. That lead me to visit the dealer and pick put my new car and the staff was so helpful, more so than any other brand I was looking at or other Mazda stores. So BIG thanks to Skyler Jones and his management team at Carlock!!! Thanks for the great deal More