I bought a 2012 Hyundai Elantra from Karz Plus on 6/26/16. On 8/15/16, the car stopped running. I had bought an extended warranty from them (for $995.00) and they never even turned the warranty into the extended warranty company (which is called 1st warranty). So, the first issue was that in over 30 days- my extended warranty was never even registered. (I think they were trying to keep my money).
Then, after 3 days of waiting for the warranty to register in their system, 1st warranty (a product that Karz Plus sells) tells me that if I live within 40 miles, that I have to "go back to the dealership" and use “their mechanic.”
So, I call Kars Plus mechanic and the mechanic will not even look at my vehicle and tells me "it is an electrical issue"- yet he has never laid eyes on my car, nor has he inspected it. When I call Karz Plus and ask to speak to a manager- I get hung up on.
My car has been on the side of the road for FIVE days now (today is 8/23/16) and I cannot get either the car dealership, nor 1st warranty company to help me. When I call Karz Plus, they refer me to 1st warranty company. When I call 1st warranty company- they refer me to Karz plus. There is a SCAM going on here! So, the warranty cannot be used and they took $995.00 from me- and my car is on the side of the road.
Basically- $995.00 has been scammed out of me and NO services are being rendered.