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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

August 15, 2019

Very good service Mike was very pleasant to deal with straight to the point! Very happy with my purchase thank you i will be returning for future business. More

by Downtown815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Aug 20, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Mike. Please let us know if we can ever help you in the future. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 14, 2019

Jetta! Went to look at cars and did not get harassed by any salesman which was great. Was simply asked what I was looking for and was told to ask if any ques More

by Battysgirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Anderson, Gabriel Carrión, TJ Abell, Michael Hall
Aug 14, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for the awesome review and for putting your trust in our dealership! Please let us know when we can help you with any of your future automotive needs, Regards, Lou Bachrodt Chevrolet Buick GMC

August 12, 2019

Thank you!!! The folks over at Lou Bachrodt VW blew my mind with how much they were able to assist me. I didn’t expect the level of care as far as assisting me to More

by Jetta4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Thornton, TJ Abell
Aug 13, 2019 -

Lou Bachrodt Auto Mall responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Lou Bachrodt Chevrolet Buick GMC

August 12, 2019

Positive experience TJ was able get the exact car I wanted, even though he ordered it a week before the 2019 cut off. And Joe made the purchasing process seamless and eas More

by VdubNut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Thornton, TJ Abell
Aug 13, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your kind words about your experience at our dealership! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Regards, Lou Bachrodt Chevrolet Buick GMC

August 12, 2019

Great experience I wasn’t the easiest customer! Really picky, and kind of impatient. But Michael Hall really delivered! He was very patient, and worked very hard to gi More

by Katea1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Aug 13, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Regards, Lou Bachrodt Chevrolet Buick GMC

August 10, 2019

Best car buying experience Michael hall is an exceptional employee! He was friendly and very informative and prompt! He gave me the best experience buying a car that I ever had More

by Deederz30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Aug 11, 2019 -

Lou Bachrodt Auto Mall responded

This is the awesome experience we seek to provide! Thanks for coming in to see us for your automotive needs. Regards, Lou Bachrodt Chevrolet Buick GMC

August 04, 2019

Happy customers! John did a great finding is a vehicle that met and exceeded all our needs! Would recommend working with him and will work with him again!! More

by Knc7911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Aug 05, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Lou Bachrodt Chevrolet Buick GMC

August 03, 2019

Amazing Kama is an amazing saleswoman, I came in with doubt but she fought for me and today I’m taking home a newer vehicle that is brand new to me! She is i More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamalani Willis
Aug 05, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much, Jules! We can't wait to work with you again. Regards, Lou Bachrodt Chevrolet Buick GMC

August 02, 2019

Outstanding salesmanship When we first got here we were greeted by Mike who was very helpful and worked his heart out to get us a vehicle. We got a new Equinox and we are ve More

by JPrince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Aug 05, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Regards, Lou Bachrodt Chevrolet Buick GMC

August 02, 2019

1st time customer Al service was magnificent and he was at his best when helping me choose which vehicle was best for me. I would recommend family and friends to purcha More

by Marlin Price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Augustyn, Al Luna
Aug 05, 2019 -

Lou Bachrodt Auto Mall responded

Congratulations on your new car, Marlin, and thank you for choosing our dealership! Regards, Lou Bachrodt Chevrolet Buick GMC

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