
Lou Bachrodt Auto Mall
Rockford, IL
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The best we've ever had! Buying a car can be stressful. Our salesperson, Jenny, made it a pleasant experience. Her interaction with us was low key (perhaps she sensed that's b Buying a car can be stressful. Our salesperson, Jenny, made it a pleasant experience. Her interaction with us was low key (perhaps she sensed that's best for us), professional and totally knowledgeable of the car we were interested in. A friend admired our car the first day Bill drove it. The friend bought the same model a short time ago, from Bachrodt's! Bill asked who his salesperson was. It was Jenny! They agreed she does a great job.. Thanks, Jenny! More
Communication via phone, text, and email leading to sale The sales representative, Seth was great. He was responsive and respectful. He made sure to communicate the whole process and every step. He and the s The sales representative, Seth was great. He was responsive and respectful. He made sure to communicate the whole process and every step. He and the sales team made it comfortable to do business remotely. The sales process was very easy, almost too easy.,,,,.it was weird how easy it was. More
AMAZING The salesperson I worked with was very helpful and intelligent in helping me find a new ride. I will be coming back to buy from him send I'll send my The salesperson I worked with was very helpful and intelligent in helping me find a new ride. I will be coming back to buy from him send I'll send my friends his way! More
Friendly staff and quick service. All of the staff was very kind and friendly towards me and my family. The service center was quick and to the point with checking out my car. All of the staff was very kind and friendly towards me and my family. The service center was quick and to the point with checking out my car. More
Seth Bozarth was awesome. Seth sold me my vw Jetta. He took care of me like I was family. On the test drive he explaind all of the features of the car and when I left gave me h Seth sold me my vw Jetta. He took care of me like I was family. On the test drive he explaind all of the features of the car and when I left gave me his card in case I had an questions after I got home. More
Great experience Lionel and TJ made getting a new car easy and painless. I really appreciate all the time they took with me until I found a car I liked. Lionel and TJ made getting a new car easy and painless. I really appreciate all the time they took with me until I found a car I liked. More

A very stress free buy The salesman Brian was very helpful which made the buying process easy and stress free. I will recommend the dealership to any friends and family. The salesman Brian was very helpful which made the buying process easy and stress free. I will recommend the dealership to any friends and family. More
Don’t recommend. Not a very good experience. Very rude salesmen and they lied about everything. Don’t recommend. Felt very rushed and they did not explain everything t Not a very good experience. Very rude salesmen and they lied about everything. Don’t recommend. Felt very rushed and they did not explain everything to me properly. More
Great service Very helpful and friendly service! Thank you for making the process go so smoothly. Also thanks for the Great communication and follow through with e Very helpful and friendly service! Thank you for making the process go so smoothly. Also thanks for the Great communication and follow through with everything More

Everyone was nice and actually focused on what's best me. Great place to o business. They actually look out for their customers here. I'll definitely come back for future vehicles. I'll, also, highly recommen Great place to o business. They actually look out for their customers here. I'll definitely come back for future vehicles. I'll, also, highly recommend his dealership... More