Lou Bachrodt Auto Mall
Rockford, IL
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Took my Canyon Denali in for transmission issue. Service writer Chelsea was wonderful and polite. Only had vehicle a few hours and so far driving perfect.....Thanks Chelsea & Service Dept. Mark C. writer Chelsea was wonderful and polite. Only had vehicle a few hours and so far driving perfect.....Thanks Chelsea & Service Dept. Mark C. More
Al was an amazing sales rep. He ensured that I felt comfortable with my car before I left the lot and even helped me set up all of the online components. I appreciate having his help and patience durin comfortable with my car before I left the lot and even helped me set up all of the online components. I appreciate having his help and patience during my purchase. More
Was a great experience Great communication and Was a great experience Great communication and service Jenny was great to work with and Patty was Very helpful Would highly recommend to anyone pu Was a great experience Great communication and service Jenny was great to work with and Patty was Very helpful Would highly recommend to anyone purchasing a new vehicle More
I came to Lou Bachrodt needing to buy a car for the first time after mine broke down and I received excellent service through a stressful time. Both Al Luna and Fil went above and beyond and I’m so happy wit time after mine broke down and I received excellent service through a stressful time. Both Al Luna and Fil went above and beyond and I’m so happy with the service and my new car! Thank you! More
Bought my first new car from Lou Bachrodt. Sam was my salesperson who kindly greet me outside. I didn't know if I wanted pre owned or new.Sam was able to work with me and put me in a brand new car. Tha salesperson who kindly greet me outside. I didn't know if I wanted pre owned or new.Sam was able to work with me and put me in a brand new car. Thank again for everything. More
Mi esposa y yo compramos el auto que nos gusta Compramos el auto que queríamos y con la ayuda Sam Ferrille que es una persona con muchas capacidades de ventas y es una persona muy amable, divertida Compramos el auto que queríamos y con la ayuda Sam Ferrille que es una persona con muchas capacidades de ventas y es una persona muy amable, divertida y con muy buen sentido del humor que hizo que nuestra visita al concesionario fuera muy alegre, 100 puntos para Sam Ferrille. More
Very awesome experience. Fil was great to work with purchasing our Sierra. He was very educated on the vehicle, polite, professional and super helpful through the whole process! Highly recommend Lou B purchasing our Sierra. He was very educated on the vehicle, polite, professional and super helpful through the whole process! Highly recommend Lou Bachrodt, and if you have the chance working with Fil! More
Purchased the car we really wanted. Salesman helped us. He explained the features that we wanted. We test drives the vehicle without any sale pressure. He explained the features that we wanted. We test drives the vehicle without any sale pressure. More
"Our four car that we bought"! "It is our four car that we buy from this dealer, and we always have the best and easy experience with Fil and other sellers. Very satisfied" "It is our four car that we buy from this dealer, and we always have the best and easy experience with Fil and other sellers. Very satisfied" More