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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

December 06, 2019

Found a new vehicle After looking around at different vehicles and dealerships, we were able to get a new vehicle at a very good price. Sam was great to work with and wa More

by educatorstoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Dec 09, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 05, 2019

Lionel was amazing My sales guy Lionel made it painless and so easy buying my new 5 series. I’m extremely busy and basically negotiated everything through text and email More

by Bigfootsteve33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Steder, Lionel Vil
Dec 05, 2019 -

Lou Bachrodt Auto Mall responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 04, 2019

New Car I was hoping to get a new car before winter set in. Nick helped me to find a car similar to the one I had and within my price range. Courtney is alway More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Karau, Nick Scott
Dec 04, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this review, Sharon. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 02, 2019

Great Experience! I was very pleasant with the customer service I received. Definitely recommend working with Gabriel as he was able to show me and explain to me all th More

by Noemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Carrión
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for the excellent review! It is great to know that Gabriel was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 02, 2019

I had a very good experience with buying my vehicle. Gabriel was pleasant and patient and he answered all my questions. He is very knowledgeable on Volkswagen. I would deal with him again, given the opp More

by leelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Carrión
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Gabriel made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 02, 2019

Easy and Painless I was torn between a handful of new and used Jettas. The team at Bachrodt answered all my questions and helped me make the best decision possible. I’v More

by alyssah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison (internet), Patti (loan), Michael Hall
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 30, 2019

AMAZING EXPERIANCE Nick helped me get my new Equinox and I love it, We will be going back to get a car for my wife sometime next week More

by donverdina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shain Bono, Nick Scott
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 30, 2019

Superb customer service. John Schopf showed us various vehicles and answered questions patiently and respectfully. We had a great experience overall and we would definitely r More

by AcadiaDeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 30, 2019

Very friendly and excellent service!! I felt very welcomed at this dealership. Great staff and great car selection with good deals. I would highly recommend this dealership to anyone looki More

by gppetro2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 30, 2019

Amazing Came in to trade in a car for a used one but got to go home with a new one! Thank you so lunch guys! More

by kaitlinelaine95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Lou Bachrodt Chevrolet Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Lou Bachrodt Chevrolet Buick GMC

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