
Lou Bachrodt Auto Mall
Rockford, IL
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Al Luna Al was very professional and great to work with. He worked with us in getting exactly what we needed and wanted and went over and beyond. Great experi Al was very professional and great to work with. He worked with us in getting exactly what we needed and wanted and went over and beyond. Great experience More

Quick and painless Everyone was friendly and did everything in their power to get me out of there and in my new truck as quick as possible. From the first phone call to Everyone was friendly and did everything in their power to get me out of there and in my new truck as quick as possible. From the first phone call to meeting with Sam and Patty... it was an all around easy process. More

Excelent service Thank you Michael for your help excellent sales man excellent customer service, very kind to me and thanks for satisfying my tastes in the change of m Thank you Michael for your help excellent sales man excellent customer service, very kind to me and thanks for satisfying my tastes in the change of my new vehicle More

Exceptional and outstanding customer service! The sales people both Gabriel and Joe did an excellent job listening to my needs first, then explaining everything in detail about the car buying proc The sales people both Gabriel and Joe did an excellent job listening to my needs first, then explaining everything in detail about the car buying process from beginning to end!!! Well, done and wish them both the best of luck in their career!!! More
Gabriel Carrion and TJ Abell were stupendously helpful! We turned over our lease into a loan-buy and Gabriel Carrion and TJ Abell were as wonderful as can be making the process easy and enjoyable! We turned over our lease into a loan-buy and Gabriel Carrion and TJ Abell were as wonderful as can be making the process easy and enjoyable! More
Awesome experience! The people were incredibly helpful, nice, and I felt well cared for. I love my red VW bug and had a fabulous experience! The people were incredibly helpful, nice, and I felt well cared for. I love my red VW bug and had a fabulous experience! More
Friendly and Helpful Good customer service and very helpful. I had previously leased and bought two new Chevy’s from them before. Helped and worked with my wife and I to g Good customer service and very helpful. I had previously leased and bought two new Chevy’s from them before. Helped and worked with my wife and I to get the car we wanted. They stayed almost two hours after closing so we could get the car that night. More
3rd trygot Got new car I wanted in 10 days. Wow. Now I need to add 13 more words. Totally happy with process. Need to finish this so I can drive my car. Got new car I wanted in 10 days. Wow. Now I need to add 13 more words. Totally happy with process. Need to finish this so I can drive my car. More

My new VW GTI Michael made it quick and easy to buy my new GTI. He was quick and nice. I trust his expertise with explaining my new vehicle. Everyone was nice and g Michael made it quick and easy to buy my new GTI. He was quick and nice. I trust his expertise with explaining my new vehicle. Everyone was nice and got a great deal. Definitely would recommend. More
2019 Chevy Equinox I have purchased previous vehicles from Lou Bachrodt Automall. Again this purchase and salesman was an excellent experience. Working with Prosper Rub I have purchased previous vehicles from Lou Bachrodt Automall. Again this purchase and salesman was an excellent experience. Working with Prosper Rubino was excellent. There was no pressure to buy and all my questions were answered. The Equinox that I wanted was found and delivered to me. No harassment and no pressure, thanks very happy with the purchase. More