Back

Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,173 reviews

August 28, 2019

Al Luna Al was very professional and great to work with. He worked with us in getting exactly what we needed and wanted and went over and beyond. Great experi More

by Bella beer
Recommend Dealer
Yes
Employees Worked With
Al Luna
Aug 28, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 28, 2019

Quick and painless Everyone was friendly and did everything in their power to get me out of there and in my new truck as quick as possible. From the first phone call to More

by Patrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Aug 28, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for your kind words and perfect rating, Patrice! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 28, 2019

Excelent service Thank you Michael for your help excellent sales man excellent customer service, very kind to me and thanks for satisfying my tastes in the change of m More

by Jnruiz90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Karau, Michael Hall
Aug 28, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 28, 2019

Exceptional and outstanding customer service! The sales people both Gabriel and Joe did an excellent job listening to my needs first, then explaining everything in detail about the car buying proc More

by Awadia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Thornton, Gabriel Carrión, TJ Abell
Aug 29, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Lou Bachrodt Chevrolet Buick GMC Team

August 26, 2019

Gabriel Carrion and TJ Abell were stupendously helpful! We turned over our lease into a loan-buy and Gabriel Carrion and TJ Abell were as wonderful as can be making the process easy and enjoyable! More

by mflamm0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gabriel Carrión, TJ Abell
Aug 26, 2019 -

Lou Bachrodt Auto Mall responded

We thank you for leaving this nice rating and look forward to seeing you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 24, 2019

Awesome experience! The people were incredibly helpful, nice, and I felt well cared for. I love my red VW bug and had a fabulous experience! More

by moonflowerpoet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Karau, Gabriel Carrión, TJ Abell
Aug 26, 2019 -

Lou Bachrodt Auto Mall responded

We are proud to hear this lovely feedback! We'll see you next time! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 23, 2019

Friendly and Helpful Good customer service and very helpful. I had previously leased and bought two new Chevy’s from them before. Helped and worked with my wife and I to g More

by Chevyguy99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino, Dan Anderson
Aug 26, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 23, 2019

3rd trygot Got new car I wanted in 10 days. Wow. Now I need to add 13 more words. Totally happy with process. Need to finish this so I can drive my car. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra made arrangements from email request., Lionel Vil
Aug 26, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to leave this excellent feedback, Sam! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 21, 2019

My new VW GTI Michael made it quick and easy to buy my new GTI. He was quick and nice. I trust his expertise with explaining my new vehicle. Everyone was nice and g More

by Bigb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Aug 22, 2019 -

Lou Bachrodt Auto Mall responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

August 17, 2019

2019 Chevy Equinox I have purchased previous vehicles from Lou Bachrodt Automall. Again this purchase and salesman was an excellent experience. Working with Prosper Rub More

by Equinox2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino, Dan Anderson
Aug 20, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this review. We are pleased to hear that Rubino was able to provide an efficient and overall positive experience. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

...
99
...