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Midgette Auto SuperCenter

Harbinger, NC

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241 Reviews

9022 Caratoke Hwy

Harbinger, NC

27941

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241 Reviews of Midgette Auto SuperCenter

February 05, 2014

Midgette Auto, particularly Phil Watson, made my purchasing experience painless and enjoyable. I arrived at Midgette Auto with a vague idea of what type of vehicle I was looking for and considering More

by stormbeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Watson
January 25, 2014

Steve and the staff at Midgette Auto were extremely helpful and accommodating with the purchase of my new truck. They were willing to let me test drive and have a separate mechanic look over the car. More

by deliman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zeigler
January 19, 2014

I had been looking online at Midgette Auto for a couple of weeks, along with others. Midgette had a couple of vehicles I was interested in so we decided to take a look. When we drove up and got out of the More

by tazybabe68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Watson
January 18, 2014

This is our second used vehicle purchase from Midgette Supercenter in Harbinger, NC. We returned due to the excellent service we received initially and were not disappointed this time even though we deal More

by PHargrave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Watson
January 14, 2014

I have a wonderful experience working with Tom Dorman and Jody Midgette at Midgette Auto. They were able to get me the financing that I wanted and a great price on the car. They also offer wonderful perks More

by smash7274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 19, 2013

Went to Midgette Auto because i saw a vehicle on line i liked. Checked it out,test drove it,everything seemed great. Had a little problem that they quickly resolved. More

by 24djs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zeigler
Jan 13, 2014 -

Midgette Auto SuperCenter responded

Mr. Snyder, My name is Renee and I am the Director of Marketing & Business Development here at Midgette Auto. My primary goal in my position is to ensure customer satisfaction while marketing our company to others. A large influence on the success of this, as you already may know is referrals and reviews. I'm new to this position and so I've been wrapping my head around everything and becoming familiar with the different sites we are involved with, especially review based sites and DealerRater is of course one of them, I was troubled to read your unsatisfactory review of our company and immediately went to my supervisor to get a better idea of the situation and see what we could do to resolve it. Upon doing so, I was directed to our files which had a detailed description of the transactions that took place with both the Equinox and the Pathfinder. First, I want to apologize that you did in fact have that experience with our company. In reviewing the notes and correspondence that went back and forth, it does appear that Jody and his team at the time did everything within their power to correct the situation and ensure your satisfaction. In reviewing your files though, I came across a notorized General Release of All Claims, which is signed by you and dated for 12/19/13 that releases Midgette Auto from all claims, actions, causes of action, demands, rights, damages, costs, loss of service, expenses and compensation for your experience. This included taking down of all negative or incriminating posts about our company and this transaction. By still having this post active on DealerRater and accessible to the public, you are currently in violation of this signed document. I am writing you today as a request to immediately remove this post to prevent further violation. We appreciate your cooperation with this matter. I again apologize that you had an unpleasant experience with our company. I can assure you that your frustrations did not go undocumented and we work daily to ensure the satisfaction of you and other customers moving forward. I hope that you will one day re-consider doing business with us, and on behalf of myself and everyone here at Midgette Auto, we wish you and your family a safe, wonderful and prosperous New Year. Sincerely, Renee McDowell Director of Marketing & Business Development Midgette Auto Supercenter

Jan 13, 2014 -

24djs responded

Hi,i wasn' able to just remove the review so i gave what i think is a great review for my experience. Hope this is satisfactory for you.

Jan 13, 2014 -

Midgette Auto SuperCenter responded

Derek, thank you for your cooperation with this. We appreciate you taking the time to change your review. As I mentioned earlier, I hope that we will be able to do business together again in the future. Enjoy the New Year!

December 14, 2013

This was my third car I have bought from this dealer Steve is the only sales person i have had the pleasure of dealing with and man does he go out of his way to make our car buying experience the best f More

by crpeaden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zeigler
December 12, 2013

Jody was great to work with and found exactly what we were looking for. I would recommend Midgette Auto SuperCenter to help you find the car you are looking. More

by SteveCalhoun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Midgette
December 08, 2013

Very friendly and helpful and knew exacally what I wanted. My second car I have bought from them and will go back and buy again. More

by nichole11132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve
December 07, 2013

What a wonderful experience we had through Midgette Auto. Called & explained what we were looking for-they met with us that evening. Tom & Russell both stayed over past closing to accommodate us to our needs More

by michellecoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell & Tom
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