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Muzi Motors

Needham Heights, MA

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rated
279 Reviews

Route 95 To Exit 19C

Needham Heights, MA

02494

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279 Reviews of Muzi Motors

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February 19, 2008

Salesman was fantastic, very friendly and informative. However the sales manager was very rude and condescending. He tried to make me feel like I was lucky they were going to sell me a vehicle, going as f More

by jgpapa
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sales Manager
December 11, 2007

I am reluctant to post this now as my vehicle is still hostage at Muzi Ford service department in Needham, but people need to know that is it NOT the place to go for service. If I can save just one innoce More

by winterland07
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Bill Carlo
December 03, 2007

This is my second post. The first was very positive. I would just like to say that i am VERY upset at the way business was handled this evening. My car was delivered without hubcaps and i was told that if More

by jmemd451
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Ted Stober, General Manager (can not remember his name)
December 03, 2007

I would just like to say that I just had a wonderful experience at Muzi. My wife and I just bought a brand new Ford Focus and we got a great price. Not only did we get a great price but we were treated More

by jmemd451
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ted Stober, Jon LeBlanc
May 24, 2007

left my vehicle for warranty repairs, after two days without a call (I called them), spoke to service and was told my car was sent to the body shop. My back door needed to be realigned. That was easy. More

by dcabral23
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
January 29, 2007

Got a good price on an Explorer, but discoverd the speed control didn't work after I got it home. Called the salesman and explained the situation. He said he'd get back to me and he did within the hour. More

by walter farmer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
December 17, 2006

-Went in for engine work due to TSB 06 19 08 where Cam Phasers were replaced in the engine in a 2005 F-150. This was under warantee. -After truck would not shift correctly. Went back. They zapped the com More

by sixninepace
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Almost the entire staff / Brian Grosier
January 03, 2005

This place was sooo bad.. went out there to buy an advertised car...got there they were sorry..only one in the color available wasn't the same we wanted...however we'll sell you one for the same MSRP. More

by jophab
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
March 30, 2004

Muzi, promised us certain payments per month for so many years and a price on a vehicle (that I had to pull teeth for) and I told them that I would be back the next day to close the deal, and when I went ba More

by JNP
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
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