Napleton Toyota of Urbana

Took my car for service CJ was my service advisor was very efficient and knowledgeable. The technician was very good and understanding would highly recommend Napleton Toyota of Urbana for all of my service needs.

Took my Highlander in for service to Jessica. She was friendly, knowledgeable and had me in and out in a little over an hour. The tech was very nice when explaining why my rotors needed to be replaced and not turned. Excellent customer service and pleasant staff.

Took my parents Prius in for service. I was pleased with the ease of checking in my vehicle, the friendliness of Matt my advisor. Matt kept me apprised of the different services the Prius needed and they even sent me a text video showing me what the car needed to be up and running safely. I was extremely impressed by the whole process of the service department. I appreciate the time, care and effort that was put into our visit. I feel confident that the technicians and service staff cared for my parents vehicle and they will he safe out on the road. Thank you again so very much Matt Odom.

I am a returning customer of Napleton Toyota of Urbana IL. Initially bought RAV4 and within four months did buy Highlander Platinum. Salesperson Sam and Sales manager Meet are very professional with great humanistic aptitude. Due to their great professional response, I decided to buy my second car with them only. Before buying my second car, I tried dealing with several dealers around; overall Napleton Toyota at Urbana provided the best deal as well.

Luke Schilling and Ethan Bushong in sales were extremely knowledgable and helpful in selecting and describing all the great new features of the Highlander Hybrid that I was interested in purchasing. Luke was the most informed sales person I have ever had the pleasure of dealing with. He knew the vehicle inside and out! I highly recommend him. Nate in financing was also a joy to work with! Thank you all at Napleton Toyota of Urbana!

I was told by the sales manager that they cannot afford to sell all their cars for the advertised "final price" that's published on their website. Of you like shady car salesmen, this is the place for you.

Roger Viti was a great help to me he was polite and courteous and you can tell he really likes his job. I would recommend him to anyone , I also will be coming back there because of him thank you

CJ did a great job arranging for all the service to be completed in a timely fashion. He was polite and courteous and the entire service team and staff showed that they cared for me a customer and seemed to work hard to show that they valued my time.

Bruce was easy to work with, patient, and he did an amazing job finding me my dream van! If you are in the market for a new vehicle, Bruce is your guy!

Matt O, was a ton of help. Very understanding and also easy to work with. You can tell he truly enjoys his job and puts customer satisfaction top priority.