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Napleton's West Palm Beach Hyundai

West Palm Beach, FL

4.1
770 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction ...
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2301 Okeechobee Boulevard

West Palm Beach, FL

33409

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Showing 770 reviews

January 11, 2019

Tom Collins and Napleton Hyundai Exceeded all Expectations My experience with Tom Collins at Napleton Hyndai exceeded all of my expectations. From the moment I began working with Tom, I knew I was working with More

by katelester11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins
Jan 17, 2019 -

Napleton's West Palm Beach Hyundai responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 11, 2019

WORST DEALERSHIP EVER I have NEVER dealt with such a horrible dealership in my entire life! They had 4000 in HIDDEN dealership fees including a “experience fee” for my “ama More

by Alexis996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TJ FINANCE AND PETER VALDEZ , salesman unknown !!! Only people I worked with , Gene Khaytin, Omar Colon, Gene Khaytin
Jan 30, 2019 -

Napleton's West Palm Beach Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (561) 686-7137 to discuss this further.

December 07, 2018

Shady used car salesmen- buyer beware! Luis (Gen Mgr), Eddie (Mgr), and Raddy (salesman) are all sleezy. They lie and will tell you anything to make a sale. They knew that the transmission More

by NapletonHyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raddy, Eddie, Luis
Dec 23, 2018 -

Napleton's West Palm Beach Hyundai responded

We're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (561) 686-7137 to discuss this further.

November 21, 2018

The best! Everyone in our household owns a Hyundai. Not only because of the vehicle reliability but, our sales agent is one of the top! Thank you Melvin G. For More

by Luisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gomez
Nov 27, 2018 -

Napleton's West Palm Beach Hyundai responded

We're glad to hear our Staff took such great care of you, Luisa! We hope we can continue to be of service to you down the road!

November 02, 2018

Worst Experience Ever! I purchased a vehicle here a month ago. The buying experience was horrendous and the issues never really resolved. The GM never reached out to me. He More

by Pcard2672
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felton
Nov 19, 2018 -

Napleton's West Palm Beach Hyundai responded

Hello, thank you for taking the time to leave us this detailed feedback. We strive to provide excellent car buying experiences, and we are saddened to learn that we may have fallen short of the high standards we set for ourselves. We would like the opportunity to address your concerns. Please reach out to us directly at (561) 686-7137 when you have a chance. Thank you, and we look forward to hearing from you.

More
October 10, 2018

Hyundai west palm beach Brian Mays is the best service employee...he goes above and beyond..he is caring and take the time to know your need and meet it. More

by Hpradere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mays
Oct 24, 2018 -

Napleton's West Palm Beach Hyundai responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

September 05, 2018

Armand was outstanding in the service he provided. I went to the dealer today for an oil change and Armand as always has provided great customer service. I am greatfull to be greeted with a friendly sm More

by Rosa715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Colon
Sep 14, 2018 -

Napleton's West Palm Beach Hyundai responded

We hope your oil change was completed to your satisfaction! Come back and see us again any time!

September 03, 2018

Hyundai has Very poor quality control. Ac of my Elentra 2018 stopped working after 8 days of purchasing although it was zero. Can you imagin , i have to go to repair a new car after 8 days More

by Kiro1511
Recommend Dealer
No
Employees Worked With
Other, Gene Khaytin
August 28, 2018

Love it here I have been coming here for 3 years since I moved to Florida. I have always been treated great. Brian has excellent customer service! thank you! More

by Meghan23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 31, 2018 -

Napleton's West Palm Beach Hyundai responded

Thanks, Meghan! Your satisfaction means so much to us and we look forward to seeing you again on your next visit!

August 22, 2018

Bryan May was outstanding in service! Hi, my name is Rachel and I went to Hyundai WPB today, 8/22/2018, for car service. I had called 2 days ago to schedule this appt. When I called, I sai More

by Roscoe1109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan May
Aug 31, 2018 -

Napleton's West Palm Beach Hyundai responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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