Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's West Palm Beach Hyundai
West Palm Beach, FL
771 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 771 reviews
March 24, 2016
Shady business practices This car dealership is extremely shady and unprofessional. I came to a final price with the sales gal and the finance guy and then the sales manager This car dealership is extremely shady and unprofessional. I came to a final price with the sales gal and the finance guy and then the sales manager came over and increased the price that we had agreed on by $1,300. I left. When they followed up with me I explained what happened and of course they apologized and asked me to come in and they would make it right and honor the price and was assured that what that manager did was not the way they do business and I would not be working with him moving forward. The morning of the day I was supposed to go in to purchase the vehicle the shady sales manager called me to confirm my appointment with he and the other sales manager. Are you serious? I didn't even go in and went down to Braman Hyundai and got a much better vehicle for the same price and top notch customer service. Avoid this place like the plague. More
by PBMarketingPro
Employees Worked With
Eddy
March 21, 2016
Great Experience Had A Great experience,everybody was Helpful,in the Puirchase of My New 2017 Elantra,I will Be returning in the Future for a Car for My Wife... Had A Great experience,everybody was Helpful,in the Puirchase of My New 2017 Elantra,I will Be returning in the Future for a Car for My Wife... More
by dominiflorez
Verified CustomerEmployees Worked With
"Anthony ""The Happy hyundai man"""
March 21, 2016
Genesis coupe It was a pleasure from beginning to end. No misunderstandings. Up front and very helpful. Best experience ever buying a new car. Will go back when I t It was a pleasure from beginning to end. No misunderstandings. Up front and very helpful. Best experience ever buying a new car. Will go back when I trade More
by cjmaura
Employees Worked With
Todd and mike
March 17, 2016
Above all expectiations Iman and Ken were amazing! They were accommodating and helpful. Their professionalism and courtesy are to be commended. They went above and beyond to Iman and Ken were amazing! They were accommodating and helpful. Their professionalism and courtesy are to be commended. They went above and beyond to make sure I left with the vehicle I wanted, under terms I felt comfortable with. I highly recommend Napleton Hyundai! More
by marcyamaro777
Employees Worked With
Iman
March 16, 2016
Jennifer I really enjoyed it, very friendly staff, Ben in particular was very easy going and made it a good experience. And my best friend also went after I to I really enjoyed it, very friendly staff, Ben in particular was very easy going and made it a good experience. And my best friend also went after I told her about it and she got a car too More
by jen00gar
Employees Worked With
Ben , mike, Gino
March 16, 2016
Hyundai is awesome!!! I love my experience at Hyundai. From the moment I entered the building everyone had a warm smile and willingness to assist me. My salesperson Ben wa I love my experience at Hyundai. From the moment I entered the building everyone had a warm smile and willingness to assist me. My salesperson Ben was awesome. He was not only cute, but genuine and knowledgeable! More
by wcamile
Employees Worked With
Ben
March 14, 2016
Was a returning customer now a lost customer Deal was done wrong salesperson did not follow up like they were supposed to deal ended up costing me more money than anticipated I am still waiting f Deal was done wrong salesperson did not follow up like they were supposed to deal ended up costing me more money than anticipated I am still waiting for a call back from management I was never explained the service agreement More
by tiffanyfalta
March 11, 2016
A wonderful way to buy a car my experience with the dealership was excellent from the time I walked in the door to the time I drove away in my beautiful new car. my experience with the dealership was excellent from the time I walked in the door to the time I drove away in my beautiful new car. More
by ldk314
Employees Worked With
Anthony Carreras
March 11, 2016
Great place to buy a car You will be impressed when you visit Napleton Hyundai . The sales staff will do their utmost to fit you with the car of your dreams You will be impressed when you visit Napleton Hyundai . The sales staff will do their utmost to fit you with the car of your dreams More
by bfwall820
Employees Worked With
Don M.
March 11, 2016
Our 4th Hyundai Our experience with Napleton Hyundai has always been professional and respectful. We really are happy Hyundai owners and with the staff there. We hav Our experience with Napleton Hyundai has always been professional and respectful. We really are happy Hyundai owners and with the staff there. We have and will continue to recommend this dealership to our friends. More
by elleng8822
Employees Worked With
Don Meinhart
