Desi was a very helpful and attentive sales person! She showed us all features of the car I have chosen, a 2016 Ford Edge SEL. Which was really good because in other dealerships some sales people are just there to show the car and they don’t have a clue of the features or they just tell you to look at the manual, I was surprised that Desi gave me the keys and told me to drive the car as long as I wanted... even they allow you to drive on the expressway... which is great because we are buying the car and we want to know how it drives everywhere. Teresa, came to greet us and she explained to us that to complete the transaction we had to get the buyout of my KIA Niro, she was very nice also. Once everything was good to go, we head on to Dwight’s office... he did not look friendly at all... I think he needs better people skills for the customers, maybe he can make their experience a little better and less stressful... a smile here and there could have help him to get a better review. Overall I’m very satisfied with the experience. I will recommend it to my friends.