We all need a car in South Florida but we all dread the actual car buying process. This experience however was not what I was expecting in the best way possible! Everyone was so nice! But not "hiiii I want to sell you a car today" nice. Genuinely nice. They cared. Took the time to get to know me, my situation, my struggles. Then went out of their way, above and beyond to make this happen for me! The person who helped me find my perfect SUV, Cliff, was very sweet & patient while being completely professional & knowledgeable. He didn't get frustrated with my complete indecisiveness & cluelessness and offered real guidance & advice. You briefly meet with different people thru out the process to fill in all the blanks but Cliff was there from start to finish to make sure I got what I wanted & was happy in the end. He even showed me how to use my car lol & program all the bells and whistles!
The Finance Manager, Amy, love her! So relatable, personable & funny. Not to mention, she totally knows what she's doing. Felt like she was an old friend I've known for years. She too went above & beyond to make this happen. Knowing I was a bit worried, she didn't stop until I got the best financing option available & I couldn't be happier!
There was a small issue that they said would be handled & after I left it actually was handled. I didn't get ignored or told they couldn't help. Top notch service all the way! So like I said.....I walked in a customer buying a car. I walked out a friend! Couldn't have asked for a better experience! They even kept my hyper toddler busy with crayons, coloring pages & bags. Don't think I'll go anywhere else again! Thanks everyone for making this such a painless & exciting process!