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Ray Catena INFINITI of Edison

Edison, NJ

5.0
1,972 Lifetime Reviews Review Dealership

900 U.S. 1

Edison, NJ

08817

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1,972 Reviews of Ray Catena INFINITI of Edison

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June 09, 2004

"The reputation of Ray Catena has gotten into the heads of..."

- IvoryG35

The reputation of Ray Catena has gotten into the heads of the sales and service department employees. Which they speak of top quality service while retain full of attitude and leave much to be expected from the quality of service. I scheduled for 3750 miles service, I was told that it would take an hour and a half. Which took two and a half hour, with one hour waiting for the car to be moved to the car wash. All the while having a service department empolyee telling me to go wait in the waiting area and questions many times if I knew where it was with a resentful attitude, as if I was getting in his way by watching the lack of progress on my car.

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April 06, 2004

"I have a 1998 I30, everytime I have needed work done they..."

- tomb333

I have a 1998 I30, everytime I have needed work done they went out of their way to make the experience as painless as possible. I have had the car for a few years now, once I enter the showroom the salesman who originally sold me the car rushes over to greet me and takes care of alll the arrangements with the service area. I could not possibly overstate how wonderful they are compared to every other dealer.

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