My car note was due on Saturday. Today is MONDAY. I spoke to zack Friday, and he said it’d be ok to pay today. So I called and let them know my son was in the hospital & I wasn’t sure if I was gonna make it back in time. They said I had to return the car today or they were coming to get it. Also said there was no notation that I spoke to zack Friday about it. Well... please keep in mind it’s only 2 days late and 1 business day late. I could’ve brought payment in the AM or whatever. No big deal. So.. I FINALLY GET HOME, GET THE BABY TO SLEEP, & LOOK OUTSIDE. MY CAR IS GONE. Like xxx?! It has all my stuff in it from moving, including my wallet and baby’s clean clothes. ive read reviews that stuff gets stolen & sometimes they don’t give stuff back. I’m LIVID. I could’ve handed whoever the money right then and there. I don’t appreciate it at all. Now I’m stuck, no car, no way to bring baby back to hospital if something happens, and no way to bring him to doctors. All because they couldn’t wait until morning. NEVER. AGAIN. WILL. I. USE. RENT2OWN HQ!!! Awful experience and awful and rude customer service!