Sacramento Chrysler Dodge Jeep Ram

My 2015 Chrysler 200 I was walking through a super store buying food in bulk and thinking to myself that I need a new car. I was so over driving my big Dodge Ram that I pr I was walking through a super store buying food in bulk and thinking to myself that I need a new car. I was so over driving my big Dodge Ram that I previously purchased at Sac Chrysler Dodge etc. Because the guys at Sac Chrysler were so cool the last time, I decided to go back to them again to see if I could trade in my truck. I went to the website and completed a pre-approval application online. Ten minutes later I received a call and had an appointment to meet with Chris. Chris suggested I take a look at the new 200s in stock and sent me an email with links to videos and specs. I replied back to the email with the car that I liked and set an appointment for a test drive. The next day, I test drove the car and decided I wanted it. Chris took care of everything else. Chris even told me that the financing portion would take about 45 minutes. I thought 'BS'. Well, I got approved in 30 minutes and I was at the signing table within the hour. I learned after talking to friends that my car buying experience is not the norm. This is my second car purchase with this dealership and both times were great. I will always do business with this dealership and refer my family and friends. More

They were friendly and they cared My experience with this dealer has been nothing but great . They care about us! The consumer . After we drive off they could forget all about us there My experience with this dealer has been nothing but great . They care about us! The consumer . After we drive off they could forget all about us there deal is done . But they take it so much further then that . Their caring goes straight to the service department where you are treated like gold .After I left the service dept. I felt as though I had known Tom Jarboe all of my life and he was my best friend . Oh yes then the Manager calling me up to make sure that my needs were met and that I was feeling like a proud owner should feel .after all You did buy a new truck ( His Words ) We WANT YOU TO FEEL LIKE THAT !! HIS WORDS . I I WERE TO NEED ANYTHING FEEL FREE TO CALL HIM PERSONALY WOW IY=T DOESENT GET ANY BETTER THEN THAT I AM A VERY HAPPY AND A PROUD OWNER OF A NEW DODGE RAM . AND FOR ALL OF MY SERVICE NEEDS IT WILL BE DONE AT SACRAMENTO CHRYSTLER DODGE JEEP RAM More

OUTSTANDING TREATMENT IN MY PURCHASE OF NEW GRAND CHEROKEE SALES PERSON, RON ABBOTT VERY PROFESSIONAL AND ALL ASPECTS OF SALE WERE HANDLED EFFICIENTLY MAKING OUR PURCHASE A VERY PLEASANT EXPERIENCE. SERVICE DE SALES PERSON, RON ABBOTT VERY PROFESSIONAL AND ALL ASPECTS OF SALE WERE HANDLED EFFICIENTLY MAKING OUR PURCHASE A VERY PLEASANT EXPERIENCE. SERVICE DEPARTMENT HANDLED THE LATER INSTALLATION OF TOW PACKAGE WITH COURTEOUSLY AND TIMELY. More

buying our car very happy with the way our salesman took the time with us buying our Dodge Dart very pleasant working with the dealership we love our new car. very happy with the way our salesman took the time with us buying our Dodge Dart very pleasant working with the dealership we love our new car. More

Great experience I was treated well from the moment from the first email to the dealership to the visit to the dealership, to the response when I informed them of purc I was treated well from the moment from the first email to the dealership to the visit to the dealership, to the response when I informed them of purchasing another brand of vehicle. I would like to especially acknowledge Ron Abbot who spend time with me at the dealership and on the phone and email, even on his day off. I would recommend anybody looking for their products to give them a chance More

Satisfied Jamal helped me buy a new Jeep. He showed me features of the car I would never have found myself. Today he helped me solve a small issue I have had wi Jamal helped me buy a new Jeep. He showed me features of the car I would never have found myself. Today he helped me solve a small issue I have had with the dealer for 5 months. I will buy another car from him. More

The worst customer service In the over 30 years of owning a car, I have never had such bad customer service at any type of car service business. The employes at the service dep In the over 30 years of owning a car, I have never had such bad customer service at any type of car service business. The employes at the service department are unfriendly and not helpful. I have brought my new jeep hear twice for service since it was where I bought the vehicle. Both times were awful. First, do not try to use their online schedule. It does not work. I did not receive a phone call and was not contacted after completing the online form. so I called. I make an appt with one person and let them know why I am coming. When I arrive at my scheduled time, there is no one there to help me. I wait up to 5-7 minutes while people are walking around in and out of the area and checking computers, but not one of them asks me if I need help or even greets me. Finally a man comes by and asks me why I am there. He pulls up my info and asks me what I need done, even though it should be right there. When I go to pick up my car, both times, the paperwork can not be found and things are not clear on the bill, so it takes a while to get it all settled, pay and get out of there. It is the WORST experience. I can't not say much about the actual service since I only went in the a squeaky window and they fixed it and to have an alignment. which is computerized. I can promise you I will not be going back there again. I will have to go to a service shop further from my home. More

Purchase of our Jeep Grand Limited Cherokee Ron Abbott was an outstanding representative of your company whose professional, ethical, trustworthy, and friendly manner will cause us to recommend Ron Abbott was an outstanding representative of your company whose professional, ethical, trustworthy, and friendly manner will cause us to recommend your company to all our friends and make us lifetime clients. More

Friendly service no pressure Very pleasant experience wish no pressure and a large inventory My salesman was Ron Abbott and he was kind and helpful. The finance manager was also Very pleasant experience wish no pressure and a large inventory My salesman was Ron Abbott and he was kind and helpful. The finance manager was also very pleasant and helpful. I started by email with Chris cuevas but he was off in Sunday so his partner Ron helped me. Chris was also helpful by answering all my questions More

customer not satisfied Writer should do walk around vehicle to see any damages. Quote should include all misc. and tax! LOF sticker missing. Quick safety check should be of Writer should do walk around vehicle to see any damages. Quote should include all misc. and tax! LOF sticker missing. Quick safety check should be offered. More