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Sarchione Ford Of Waynesburg - Service Center

Waynesburg, OH

4.9
32 Lifetime Reviews • Review Dealership
Call Service Center (330) 866-3363

32 Reviews of Sarchione Ford Of Waynesburg - Service Center

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March 01, 2021

"bought a new 2020 f 150 lariat, passenger door lock quite..."

- tbird54

bought a new 2020 f 150 lariat, passenger door lock quite working, replaced actuator, was very happy with service, in and out in 1 hour

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom West
5.0
Houston Hooper
5.0
Report | Print
Mar 01, 2021 -

Sarchione Ford Of Waynesburg responded

Hello!! Thank you for taking the time to review your service experience with us here at Sarchione Ford of Waynesburg! We are all glad to hear that you were so satisfied. We thank you for your business and we will look forward to seeing you in the future. Enjoy your new 2020 Ford F-150!

Helpful
February 04, 2021

"Great customer interaction. Very well read on products..."

- JUSTINS.LAWNCARE

Great customer interaction. Very well read on products and service. Make you feel like a friend. Took very good care of vehicle. made sure I was happy with work.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Houston Hooper
5.0
Roger Jones
5.0
Amanda McPeek
5.0
Report | Print
Feb 04, 2021 -

Sarchione Ford Of Waynesburg responded

Hello!! Thank you for taking the time to review your service experience with us here at Sarchione Ford of Waynesburg! We are all glad to hear that you are so satisfied. We thank you for your business and we will look forward to seeing you in the future.

Helpful
January 22, 2021

"Not telling the estimate of the cost of work, before all..."

- mdwood1742

Not telling the estimate of the cost of work, before all done and giving you the bill. If I knew the cost would saved money and not gotten work done.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Amanda McPeek
5.0
Report | Print
Feb 04, 2021 -

Sarchione Ford Of Waynesburg responded

Hello Mr. Woodford, Thank you for providing your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our service department. I have tried to contact you numerous times by phone and by email. We would appreciate another chance to earn your business. Please feel free to contact me at 330-866-3363 if you would like to discuss this further. Sincerely, Houston Hooper Service Manager

Helpful
January 05, 2021

"Good Service in a timely manner. They were straight..."

- BUDCO

Good Service in a timely manner. They were straight forward with what they found and explained everything. Have always had a good experience when I am there.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Houston Hooper
5.0
Roger Jones
5.0
Amanda McPeek
5.0
Report | Print
Jan 06, 2021 -

Sarchione Ford Of Waynesburg responded

Hello!! Thank you for taking the time to review your service experience with us here at Sarchione Ford of Waynesburg! We are all glad to hear that you are so satisfied. We thank you for your continued business and we look forward to seeing you in the future.

Helpful
December 03, 2020

"The service was good good good good good good good good..."

- IAMPOORSHERRY

The service was good good good good good good good good good good good good good good good good good good good good good good good! Lol

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roger Jones
4.0
Report | Print
Dec 04, 2020 -

Sarchione Ford Of Waynesburg responded

Hello Roger!! Thank you for taking the time to review your service experience with us here at Sarchione Ford of Waynesburg! We are all glad to hear that you are so satisfied. We thank you for your continued business and we look forward to seeing you in the future.

Helpful 1
November 16, 2020

"Jeff in sales made the process of buying a new truck..."

- jfelg

Jeff in sales made the process of buying a new truck effortless for me. Amanda and Houston in the service department along with their awesome diesel techs help keep my trucks on the road and are always a joy to work with.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Numbers
5.0
Houston Hooper
5.0
Amanda McPeek
5.0
Report | Print
Nov 17, 2020 -

Sarchione Ford Of Waynesburg responded

Hello!! Thank you for taking the time to review your experience with us here at Sarchione Ford of Waynesburg! We are all glad to hear that you are so satisfied. We thank you for your business and we look forward to seeing you in the future. Enjoy your new truck!!

Helpful
October 19, 2020

"COULD NOT ASK FOR BETTER SERVICE. ALL WERE COURTEOUS AND..."

- JUR

COULD NOT ASK FOR BETTER SERVICE. ALL WERE COURTEOUS AND HELPFUL.. WAITING AREA WAS CLEAN AND COMFORTABLE. I WILL CONTINUE TO USE THEIR SERVICE.IN THE FUTURE.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Houston Hooper
5.0
Amanda McPeek
5.0
Dustin King
5.0
Joe Sarchione
5.0
Report | Print
Oct 20, 2020 -

Sarchione Ford Of Waynesburg responded

Hello!! Thank you for taking the time to review your service experience with us here at Sarchione Ford of Waynesburg! We are all glad to hear that you are so satisfied. We thank you for your business and we look forward to seeing you in the future.

Helpful
October 12, 2020

"Took my Ford F 150 in for 20000 mile service Work was..."

- batesgonefishin640

Took my Ford F 150 in for 20000 mile service Work was completed on time as always Staff is helpful and friendly and courteous And prices are awesome Thanks

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Houston Hooper
5.0
Report | Print
Oct 13, 2020 -

Sarchione Ford Of Waynesburg responded

Hello!! Thank you for taking the time to review your service experience with us here at Sarchione Ford of Waynesburg! We are all glad to hear that you are so satisfied. We thank you for your business and we look forward to seeing you in the future.

Helpful
October 07, 2020

"I've done business with 6 other dealerships. Sarchione..."

- preston20

I've done business with 6 other dealerships. Sarchione of Waynesburg by far has the best sales and customer service I've ever experienced. They are the only dealership in North America I will ever purchase a vehicle from or have a car serviced by again. Joe Jr., Dustin, Dan, Jeff, Houston, and Scot are the best in the business.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eric Best
5.0
Jeff Numbers
5.0
Houston Hooper
5.0
Amanda McPeek
5.0
Dan Peterson
5.0
Dustin King
5.0
Joe Sarchione
5.0
Report | Print
Oct 08, 2020 -

Sarchione Ford Of Waynesburg responded

Hello!! Thank you for taking the time to review your service experience with us here at Sarchione Ford of Waynesburg! We are all glad to hear that you are so satisfied. We thank you for your business and we look forward to seeing you again in the future.

Helpful
October 02, 2020

"I've had my oil changed here several times now and I'm..."

- billr101097

I've had my oil changed here several times now and I'm always satisfied. The staff is always friendly and helpful. I will probably buy my next car from Sarchione Ford.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Houston Hooper
5.0
Amanda McPeek
5.0
Report | Print
Oct 05, 2020 -

Sarchione Ford Of Waynesburg responded

Hello!! Thank you for taking the time to review your service experience with us here at Sarchione Ford of Waynesburg! We are all glad to hear that you are so satisfied. We thank you for your business and we look forward to seeing you again in the future.

Helpful
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