When I decided to trade my 2016 Jetta, I was very wary and concerned that doing such a deal would be practically impossible. Moreover, I was wanting to trade up to a model that made us feel proud of owning the car. From the moment of contacting me to the final transaction, Lori Smith shared nothing but enthusiasm for finding a way to made the deal possible. Her diligence was unbeatable, and her responsiveness essentially was real-time, no matter when I texted or emailed her. (I wondered if she slept.)
As most people know, buying a car can be agonizingly long and nerve-racking, but I can honestly say that, from first shaking Lori's hand at the dealership's front door to driving away in my new 2017 Passat SE, I spent approximately three (3) hours, total. And those hours included two visits and one test drive. If I have a customer-focused and service-driven Sales Person, in the future, I look forward to my next car purchase. Hopefully, it will be with Lori.
Ask for Lori Smith and Volkswagen of Athens, and tell her that Milt sent you. You will NOT be disappointed. Promise!!