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Volvo Cars Worcester

Worcester, MA

5.0
4 Lifetime Reviews Review Dealership

70 Gold Star Boulevard

Worcester, MA

01606

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4 Reviews of Volvo Cars Worcester

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August 14, 2020

"I scheduled my first service with my new (to me) Volvo..."

- Shanesully94

I scheduled my first service with my new (to me) Volvo last week. I booked valet online, and got text and email confirmations. The day of pick up John called me and went over all my concerns in detail, and took a list of accessories I was interested in. The vehicle has been in my possession less than a month, so I had a recall done and expressed a few things I found to be quirky. John was very patient and attentive on our calls, and never made any promises he couldn’t keep or excuses for a system error they had which caused my vehicle pick up to be a little late. they even left me the specific loner vehicle I had requested that my wife was interested in purchasing. The service was thorough and they identified a couple issues as I expected and did everything under warranty with no issues at all. They even washed the car for me before returning it. The valet guys were courteous as well, I saw them putting plastic on my seats and cleaning contact areas in both my car and the loaner. So far my first experience with Volvo cars Worcester has been 10/10.

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Recommend Dealer
Yes
Employees Worked With
John
November 25, 2017

"Excellent "

- Cricket

It was a wonderful experience to buy car from Patrick Mazda. Manager Aaron and sales person Steve was very helpful. Would like to come back again to this delearship. Thanks Rafik Bilimoria

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Recommend Dealer
Yes
Employees Worked With
Steve
November 22, 2017

"Lowell is amazing "

- Newfound1

Lowell not only worked with me on monthly prices but also found the best car fit for me! Best car buying experience ever!! Lowell also took the time to wall me through every aspect of the car

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Recommend Dealer
Yes
Employees Worked With
Lowell
August 29, 2017

"Worried they won't do what they say"

- Jasmine

Buying the car was fine, everything went smoothly and we love the car. However, when we went to pick up the car their state inspection sticker machine was down so we couldn't get one at the dealership. They said that we could either come back another day or get it done locally in my area (I live 50 miles away) and they would reimburse the cost. I chose to get it done locally and after sending the receipt multiple times through email and text messages to Henry and the manager, I still have not received a reimbursement. I've called them and Henry said he'd resolve the issue but he never has. Do what you say next time.

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Recommend Dealer
No
Employees Worked With
Henry "K" Kozielewicz
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