I actually live in Virginia but I had heard wonderful things about Algar and the staff in PA so when the correct example popped up on the radar I gave them a call. I decided to drive 3 1/2 hours to go see a car Francis was representing. My experience with Algar Ferrari was great. I felt very well treated and the buying process went very smoothly. As a first time Ferrari buyer I was very nervous about my first purchase. The dealership was new, clean, and inviting upon my arrival. From the moment I walked through the door I was treated with respect. I was given a tour of the facility and a test drive that helped me to feel more comfortable with the example I was looking to purchase. I am enjoying my 2008 F430 coupe and when the time is right to purchase a different Ferrari model I will surely trust Algar again. I hope we have started a long term relationship. It is hard to find true great customer service, these guys have it down very well.